Senior Deal Desk Operations Associate

at Deel
  • Remote - United States

Remote

Business

Senior

Job description

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We’re not just building software; we’re creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you’ll tackle complex challenges that impact millions of people’s working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you’ll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

The Opportunity:

The Senior Deal Desk Operations Associate, PEO will play a pivotal role in scaling Deel’s fast-growing PEO business by acting as a trusted partner to our Solution Consulting and Sales teams. This role will focus on pre-sales operational execution—removing friction from the deal lifecycle, driving better internal alignment, and enabling our front-line teams to move faster and close with accuracy.

You’ll help streamline and own high-touch processes like spend analysis, ROI documentation, census file validation, and RFP coordination, bringing operational rigor and strategic insight to every PEO deal. This is a unique opportunity to support a high-growth motion at Deel and directly impact customer experience, revenue growth, and scalability.

Responsibilities:

  • Support day-to-day PEO deal operations, ensuring efficient and accurate execution of manual tasks like census file prep, spend comparisons, employee import validations, and ROI documentation.

  • Partner closely with PEO Solution Consultants and Sales to accelerate high-quality deals through improved processes, reduced manual touchpoints, and better documentation.

  • Own operational workflows for RFP coordination, spend tracking, and Workers’ Comp submissions across multiple systems (Salesforce, DealHub, Google Sheets).

  • Monitor and improve pre-sales documentation quality and ensure handoffs between sales and onboarding are clean and efficient.

  • Surface operational blockers and lead initiatives to reduce reliance on spreadsheets and email by helping implement automation and system improvements across the Quote-to-Cash lifecycle.

  • Collaborate with Sales, Pricing, Product, Legal and Billing teams to align on policies, system enhancements, and scalable processes.

  • Assist in building and refining tooling that supports repeatable, compliant, and fast-moving PEO deal cycles.

You’ll Be Successful In This Role If You:

  • Thrive in a fast-paced, evolving environment and love rolling up your sleeves to drive clarity in ambiguity.

  • Have strong ownership and accountability—you don’t wait for others to solve a problem you’ve spotted.

  • Bring structure and attention to detail while also moving fast and learning on the fly.

  • Excel in communication and cross-functional collaboration—you keep teams informed and aligned.

  • Enjoy improving and simplifying processes while reducing operational risk.

  • Are passionate about improving the client experience through operational excellence.

Key Qualifications:

  • 3–5 years of experience in Operations, Implementation Support, or similar roles supporting pre-sales or GTM motions.

  • Familiarity with PEO, benefits, HR tech, or payroll operations is a strong plus.

  • Experience working with Salesforce, CPQ tools (e.g., DealHub), and Google Workspace.

  • Analytical mindset and comfort with Excel/Sheets for spend analysis and data reconciliation.

  • Background managing RFP workflows, documentation validation, or compliance-sensitive deliverables.

  • Experience supporting field teams or customer-facing teams with structured, high-quality execution.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page .

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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