Job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
What’s the role all about? You will be responsible for designing, implementing, and optimizing end-to-end CI/CD pipelines that accelerate delivery from development to production. The role focuses on improving Developer Experience (DevEx), GitOps adoption, and software delivery efficiency, while ensuring system reliability, security, and scalability. You’ll collaborate closely with development, QA, and operations teams, driving DevOps initiatives across the organization .
How will you make an impact?
- Lead CI/CD Strategy – Define and implement best practices for software delivery, focusing on automation, scalability, and developer productivity.
- Optimize Developer Experience – Partner with development teams to streamline workflows, reduce release cycle times, and improve feedback loops.
- Build and Manage CI/CD Pipelines – Design, implement, and maintain robust pipelines using tools like GitHub Actions, GitLab CI, Jenkins, or ArgoCD.
- Drive GitOps Practices – Champion GitOps workflows for deployment, release governance, and environment consistency.
- Infrastructure as Code (IaC) – Automate infrastructure provisioning with Terraform, Ansible, or CloudFormation.
- Cloud & Container Platforms – Manage and optimize environments on AWS, Azure, or GCP, leveraging Kubernetes and container orchestration.
- Monitoring & Reliability – Develop monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK) to ensure production health and performance.
- Security & DevSecOps – Embed security into the pipeline, ensuring compliance and secure software delivery.
- Cross-Team Collaboration – Work with other DevOps teams across the org to share best practices and build consistent CI/CD standards.
- Mentorship & Knowledge Sharing – Coach peers and stakeholders on CI/CD, DevEx, and GitOps adoption.
What you bring ?
- 4+ years of experience in DevOps/SRE/Platform Engineering.
- Proven track record in building and scaling CI/CD pipelines for complex systems.
- Strong expertise in GitOps workflows and modern deployment strategies (blue/green, canary, progressive delivery).
- Solid experience with IaC tools (Terraform, Ansible, CloudFormation).
- Hands-on experience with Kubernetes, Docker, and cloud-native architectures.
- Familiarity with monitoring/observability stacks (Prometheus, Grafana, ELK, Datadog).
- Experience integrating DevSecOps practices into pipelines.
- Excellent collaboration skills with developers, QA, and operations teams.
- Strong problem-solving skills with a focus on efficiency and reliability.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 8438 Reporting into: Director, Actimize
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
