Job description
About Tripadvisor
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
We are looking for an experienced sales professional to join our Key Accounts team within the Global Mid-Market Hotel Solutions group. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio. We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor. We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners.
As a Sr. Key Account Executive at TripAdvisor, you will work with both existing and new customers, engage in a consultative sales approach, demonstrate our business value and ultimately sell Tripadvisor solutions to our clients. You will have access to training, processes and tools to support success in this role. The ideal candidate will have strong sales DNA, be results-driven, execution-focused and customer-oriented.
You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents. Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets.
Job Location Republic of Ireland (Remote), London (Hybrid or Remote)
What You’ll Do:
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Provide in-depth product demonstrations along with the ability to negotiate and close new business
Consultatively position our hotel solutions, value proposition and benefit for business success
Modify customer engagement to overcome objections and win customers; identify solutions to issues and concerns.
Be capable of engaging with prospects appropriate to their needs and metrics (i.e. Return-on-Investment, traffic, views, and sessions)
Achieve and exceed agreed sales targets monthly and quarterly on revenue, conversion number of new customers & other related KPIs
Serve as the link of communication between key customers and internal teams
Resolve issues and problems faced by customers in a profitable manner
Skills and Experience:
Minimum 8 years sales experience, preferably selling into more complex organizations
Bachelor’s Degree
Bi-lingual (Fluent English & French )
Inside Sales or Key Account Sales. Preferably in Acquisition or Business Development
Excellent written and oral communication in the relevant language/s of the country covered
Demonstrated sales aptitude (negotiation & closing) with relentlessly high standards
Not intimidated by technical interaction, co-browsing with customer on-line
Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
Territory and pipeline management experience using a CRM (Salesforce)
Coachability, openness to feedback and dedication to consistent self-improvement
What We Offer:
- Flexible activity-based working fostered collaboration and productivity
- Inclusive global travelers community welcoming diverse perspectives
- Competitive salary package including performance bonuses
- Development programs, managerial courses, and learning series
- Health insurance covers medical, dental, and vision for families (varies by country)
- Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
- Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
- Employee assistance program for short-term counseling and free Calm app subscription
- State-of-the-art offices: dining, coffee points, and leisure areas
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].
If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!
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