Job description
Important Information:
Years of Experience: 5–8 years
Job Mode: Full-time
Work Mode: Remote
Job Summary:
As a Senior Microsoft 365 Engineer within Encora’s Workforce Engineering Team, you will play a critical role in designing, implementing, and supporting scalable Microsoft 365 environments with a focus on Exchange Online, Security & Compliance, and collaboration tools like Teams and OneDrive. Your deep technical expertise and leadership will guide migrations, drive transformation initiatives, and support a secure, seamless cloud-first experience for users.
Responsibilities and Duties:
Design and implement secure and scalable Microsoft 365 solutions, particularly in Exchange Online, Teams, and OneDrive
Act as a subject matter expert (SME) for Exchange Online, including hybrid environments, mail flow, and compliance settings
Lead email migration projects from on-premises Exchange or third-party platforms to Exchange Online
Configure and manage Microsoft 365 tenant settings: licensing, policies, security configurations, and feature rollouts
Develop and maintain governance and retention policies in accordance with compliance requirements
Implement and manage Conditional Access Policies for Microsoft 365
Monitor system performance and conduct root cause analysis to resolve issues
Create and manage automation scripts using PowerShell for administration and reporting
Stay current on Microsoft 365 product changes and provide recommendations for best practices
Collaborate across Security, Networking, and Desktop teams to ensure a secure, user-centric M365 experience
Provide Tier 3 support and mentor junior engineers or technical support teams
Qualifications and Skills:
Bachelor’s degree in Computer Science, IT, or related field (or equivalent practical experience)
5–8 years in IT infrastructure with a strong focus on Microsoft Exchange and Microsoft 365
Proven expertise in managing Exchange Online and hybrid environments
Experience leading migration projects from on-premises or third-party systems to Microsoft 365
Role-specific Requirements:
Strong understanding of Microsoft 365 Security & Compliance Center, Entra Connect, and Intune
Proficiency in PowerShell scripting for Microsoft 365 and Exchange Online administration
Solid knowledge of email security standards including SPF, DKIM, and DMARC
Experience with Microsoft Defender for Office 365
Familiarity with SendGrid SMTP services
Technologies:
Microsoft Exchange Online, Microsoft Teams, OneDrive, Microsoft Entra Connect, Intune, PowerShell, Microsoft Defender for Office 365, SendGrid SMTP, Conditional Access Policies, Microsoft 365 Compliance Center
Skillset Competencies:
Cloud-first and hybrid infrastructure design, advanced troubleshooting and performance monitoring, secure email architecture and governance, cross-functional collaboration and communication, automation and scripting for administrative efficiency, leadership in migration and transformation projects
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital-native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
