Job description
Important Information
Location: Brazil
Job Mode: Full-time
Work Mode: Work from home
Job Summary
As a Senior member of the Workforce Engineering Team, you will lead the design, implementation, and support of Microsoft 365 services, with a strong focus on Exchange Online, Security & Compliance and collaboration tools. This role requires deep technical expertise in M365 technologies, advanced troubleshooting skills, and the ability to drive migrations and transformation initiatives in a hybrid or cloud-first environment. This position will play a huge role in moving McAfee forward in our Exchange M365 journey.
Responsibilities and Duties
- Design and implement scalable and secure M365 solutions, particularly focused on Exchange Online, Microsoft Teams and OneDrive;
- Serve as a subject matter expert (SME) for Exchange Online, supporting hybrid configurations, mail flow, security, and compliance settings;
- Lead migration projects from on-premises Exchange or third-party platforms to Exchange Online;
- Configure and maintain Microsoft 365 tenant settings, including licensing, policies, security, and feature rollout;
- Develop and enforce governance, compliance, and retention policies;
- Integrate and Implement Conditional Access Policies for M365;
- Monitor system performance, resolve incidents, and perform root cause analysis for M365-related issues;
- Create and maintain PowerShell scripts to automate administrative tasks and reporting;
- Stay current with Microsoft 365 product developments and advise stakeholders on new features and best practices;
- Collaborate with Security, Networking, and Desktop teams to ensure a secure and seamless user experience;
- Provide Tier 3 support and mentorship to junior engineers or support teams.
Essential Skills
- Experience in IT infrastructure with a focus on Microsoft Exchange and Microsoft 365 services;
- Hands-on experience managing Exchange Online, hybrid Exchange environments, and email migrations;
- Strong knowledge of Microsoft 365 Security & Compliance Center, Entra Connect, and Intune;
- Expertise in PowerShell scripting for M365 and Exchange Online administration;
- Deep understanding of email hygiene, SPF/DKIM/DMARC, and Microsoft Defender for Office 365;
- SendGrid SMTP experience.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
