Job description
For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we’ve taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it’s safe to say we’re onto something big.
About the Role
We’re looking for a strategic and hands-on Senior Offline Media Manager to lead and scale our offline acquisition efforts across channels like audio, CTV, OOH, and direct mail. In this role, you’ll play a crucial role in the strategy, execution, and performance of our offline media programs—helping us reach new audiences, build brand awareness, and drive high-quality leads. You’ll partner closely with Growth Marketing, Creative, Content, Product Marketing, and external vendors to bring campaigns to life, optimize performance, and test into new channels to accelerate growth. If you’re energized by moving fast, blending creativity with data, and want to help us build new ways to reach and connect with our customers, we’d love to meet you.
Some of the things you’ll do:
- Own the planning, execution, and optimization of offline media campaigns across audio (e.g., podcasts, streaming), CTV, OOH, direct mail, etc.
- Manage relationships with media vendors and negotiate placements, rates, and value-adds to maximize impact and efficiency.
- Monitor spend and performance daily/weekly, analyzing key metrics like reach, frequency, CPM, CPA, and ROI to inform optimizations.
- Partner with creative teams to develop messaging tailored to target audience for offline formats; brief and test creative variations, and drive learning agenda to improve performance.
- Collaborate with Product Marketing, Growth Marketing, Content, and Revenue teams to ensure campaigns are aligned with GTM strategy and messaging.
- Test into new offline formats and publishers—bringing a test-and-learn mindset to uncover scalable growth levers.
- Oversee campaign timelines, asset delivery, tracking implementation, and legal/disclosure compliance across all offline channels.
- Work closely with data team and marketing operations to ensure accurate tracking and measurement of activities.
About you:
- 5+ years of relevant experience in offline media channels (audio, OOH, CTV, linear TV, print, direct mail, etc.), including hands-on experience negotiating and optimizing campaigns, ideally with a focus on B2B or SaaS
- Proven track record of building and executing experimentation plans, including creative testing
- Experience negotiating with publishers, networks, and media vendors to secure favorable rates and placements
- Experience leading media agencies on campaign strategy and execution
- Proven ability to align offline media strategies with broader GTM and growth marketing initiatives
- Strong project management skills and ability to lead cross-functional initiatives from concept to execution
- Comfort working in fast-paced, test-and-learn environments with evolving budgets and goals
- Excellent communication skills both oral and written
- Experience with advanced measurement and analytics, including brand lift, incrementality, and media mix modeling is a plus
Compensation
The annual base salary range for this position in the US is $132,000 - $146,000 USD, and in Canada is $150,000 - $167,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who we are
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you’re looking for a place to do your life’s work, please get in touch. We’d love to hear from you.
And remember, there’s no such thing as a ‘perfect’ candidate. We’re looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don’t think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#LI-Remote
