About OpenPhone
We were founded in 2018, originally as OpenPhone. We offer an AI-powered phone system for businesses, especially startups and small businesses. Our system brings customer calls, texts, and contacts into one application that works across different devices. We help teams manage customer interactions, respond quickly, and build stronger customer relationships.
Our platform keeps a complete history of customer interactions, integrating calls, texts, voicemails, and recordings. Features include shared business numbers, custom call flows, and Sona, our AI receptionist. Sona works 24⁄7 to answer calls, qualify leads, and route conversations. We also provide tools for team collaboration, so everyone can see conversations, work together internally, assign tasks, and share context. The system includes note-taking, automatic call tagging, and conversation summaries. It integrates with CRMs like HubSpot and Salesforce, plus Zapier, Make, and offers an API for custom connections. We provide analytics to help teams track performance.
We serve over 90,000 businesses and have processed more than 1 billion calls and messages. We’ve raised $105 million in funding.
Mission & Values
Our mission is to improve the front office experience, helping businesses connect with customers to build lasting relationships where every customer feels valued. Our vision is to empower small businesses with the tools they need to grow and compete.
Our core values are:
- Relentless: We show grit and determination, take calculated risks, and have a strong sense of ownership.
- Open: We encourage challenging ideas with positive intent, commit even after disagreeing, and learn from our failures.
- Innovative: We develop new solutions by fostering bold ideas and iterating on them.
- Unified: We collaborate and work towards a shared purpose to achieve better results.
- Delightful: We aim to create positive experiences for our customers and our team.
Team & Culture
We are a fully remote team of 51 to 200 people. Our culture balances productivity and enjoyment; we focus on both having fun and getting things done. We encourage collaboration, shared purpose, and open discussion where ideas are challenged.
Frequently Asked Questions
Quo provides an AI-powered collaborative phone system that integrates calls, texts, and contacts into a single application accessible across various devices. Its services include shared business numbers, customizable call flows, an AI receptionist named Sona for 24⁄7 call handling and lead qualification, team collaboration features, CRM integrations, and advanced analytics for customer communication management.
Quo’s mission is to pioneer the future of the front office to make every customer feel valued. This involves helping businesses connect and build lasting relationships with their customers.
Quo’s core values are Relentless, Open, Innovative, Unified, and Delightful. These values guide the company in areas such as determination, open communication, fostering new ideas, collaboration, and delivering solutions.
Quo operates as a fully remote team. The work culture is characterized by a balance of productivity and enjoyment, with an emphasis on collaboration, a shared purpose, and a willingness to challenge ideas.
OpenPhone was founded in 2018.
OpenPhone has 51-200 employees.
OpenPhone hires globally with a remote-first approach, allowing employees to work from anywhere.
OpenPhone is not actively hiring at the moment. Check back later for new opportunities.
Yes, OpenPhone is a remote-first company.
OpenPhone's website is www.quo.com .
You can find OpenPhone on X (Twitter) and LinkedIn .
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