Job description
ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
Are you driven by the development of big ideas and their transformation into solutions that deliver business and customer value? Are you excited by the prospect of collaborating with a top-notch multidisciplinary UX, design & technology team to build digital products? If you have successfully led the whole process of building a digital product from discovery stage to delivery and launch, then the Product Consultant role at Apply Digital is perfect for you.
As a Product Consultant, you will work within the Product Management team and work in partnership with clients and directly and a multidisciplinary team of experts. You will own the product delivery and execution of the roadmap, gather requirements, understand the why, challenge our clients from a partnership perspective to ensure high quality of your solution and prioritize focusing on business outcomes, user value, and ROI of the products we build in partnership with our clients. In short, you’ll be expected to onboard with clients quickly, align internal and external teams, and deliver outcomes.
RESPONSIBILITIES
- Assemble detailed requirements for product, platform, and commerce initiatives, navigating stakeholder and technology ecosystems.
- Build and champion product strategies and vision throughout client engagements, as well as brief and inspire internal team members to deliver on that vision.
- Retrieve and analyze feedback from end users, customers, stakeholders, other teams, and various research methods to shape requirements, features, and end products.
- You are able to build trust and inspire confidence with clients by understanding their needs and using product management frameworks to align them on your thinking, rationale, and proposed decisions/recommendations.
- Contribute to creating product plans and roadmaps with the goal of getting the buy-in of executive stakeholders.
- Prepare, review, and achieve alignment on product requirements documents (PRD), product alignment documents (PAD), and product briefs.
- Build products in an Agile fashion and collaborate with cross-functional teams to enable an entire Agile environment towards your product.
- Organize product releases and prioritize properly, ensuring compliance with business value expectations.
- Prepare recommendations to track product use and impact on end users.
- Ensure requirements have been delivered to specifications, defects have been managed through to resolution, and assess readiness for launch.
- Prepare recommendations to expand product base and vision based on data and research-driven insight.
- Add value to the team - you are not just an order-taker. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.
REQUIREMENTS
- You have a minimum of 5 years of experience in a Product Management role where you developed digital products that you have shipped, managed, and operated.
- Fluent English
- You bring previous experience in a consultation role or similar roles, through an Agency, Consultancy, or other Professional Services Firm.
- You have performed product ownership and product discovery and are able to leverage relevant product management frameworks and mental models to validate problem spaces and potential solutions.
- You bring experience with eCommerce and mobile products, including contributing to product strategy, roadmap development, and feature execution.
- You aim to develop exceptional client service skills and excel in communication when working with your team, client stakeholders, and leadership.
- You are comfortable navigating client situations and recommending paths to resolving uncertainty and can work effectively across disciplines in a client-facing capacity.
- You have the ability to deconstruct epics into individual users stories and can lead a product squad to navigate uncertainty.
- You are perceptive, a creative leader, and a problem solver.
- This role is going to be based in Latin America but working EMEA hours.
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected].
