Job description
Location: Costa Rica
Work mode: Remote - Full time
English: Advanced
Position Overview
This Program Manager will support Go-to-Market (GTM) Transformation & Programs within the COO Organization. The focus of this role is to enable strategic business outcomes through scalable processes and efficient program execution. The ideal candidate has experience working in technology companies with software-based products.
Responsibilities
Manage transformation and growth programs that deliver measurable revenue growth or cost savings to the COO Organization.
Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies.
Drive an efficient cadence of meetings and communications to ensure that the right stakeholders are informed and empowered to act.
Understand and apply basic change management principles.
Interface with internal product organizations to align technical development with business needs.
Own decision proposals to unblock work, including analysis of alternatives with pros and cons.
Implement and adapt program execution best practices recommended by the Program & Portfolio governance team, suggesting improvements as needed
Key Requirements & Priorities
Direct experience working with Go-to-Market teams such as Marketing, Sales, Partners, or Customer Success, ideally within a technology company.
Minimum of 3 years of hands-on experience leading cross-functional programs or transformation initiatives.
More than 5 years of experience as a Program or Project Manager in technology environments.
Proven ability to facilitate across business units, build strong relationships, and influence stakeholders in a matrixed environment.
Excellent verbal and written communication skills in English.
Storytelling and presentation skills are highly valued.
Experience with Smartsheet, Jira, Confluence, or other PMO tools.
Exposure to standard program governance models is a strong plus.
About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
