Job description
ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
Apply Digital is looking for a Senior Project Manager who can build strong, trusted relationships with our clients. They are passionate about all things digital - strategy, products, platforms, and marketing - and are not afraid to speak with various client stakeholders. Apply Digital believes that the diversity of ideas leads to the best solutions; we need someone who is naturally collaborative, both externally and internally.
As a Senior Project Manager, you are a champion for Project Management and Agile best practices but are flexible and can adjust your processes to fit your project team and clients’ needs. You are comfortable wearing multiple hats and acting as a Scrum Master. You can manage budgets, timelines, and client expectations with ease. You are a consultant, a problem solver, and a “big picture” thinker while digging into the details. The ideal candidate will be solution-driven and able to handle multiple fast-paced projects while managing multiple teams and communicating with leadership. Above all, you are accountable to your team, to yourself, and to the delivery of excellence.
Responsibilities:
- Define and translate client requirements into actionable roadmaps and manage project execution.
- Conduct workshops and meetings for requirements gathering, design reviews, prototyping, testing, and stakeholder feedback.
- Apply agile or hybrid methodologies to ensure efficient workflows across teams.
- Collaborate with Product Consultants, Client Services, and PMO to manage project budgets, timelines, and resources.
- Identify and address risks, balancing business and technical needs, and escalate issues when necessary.
- Serve as the primary contact for clients and team members, providing updates on project progress and changes in scope.
- Maintain regular client engagement to ensure expected value delivery.
- Foster a collaborative team environment and monitor team morale.
Requirements:
- 5+ years of project management experience, preferably in web or mobile development.
- Proficiency with agile project management frameworks (Scrum, Kanban), including experience leading sprint planning, daily stand-ups, and retrospectives as a Scrum Master.
- Strong problem-solving skills, with the ability to manage and prioritize multiple projects in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to engage and influence senior stakeholders.
- Agile certification (CSM, PMI-ACP, or similar) is a plus.
- Familiarity with JIRA, Confluence, AirTable, Jira Product Discovery or other project management tools is preferred.
- Proven relationship-building abilities with cross-functional teams and stakeholders, facilitating project alignment and driving successful collaboration.
- Skilled in creating actionable plans in fast-paced, agile environments, balancing timelines, resources, and ambiguity to ensure project success.
- Fluent English is a must.
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected].
