Job description
We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
Own the AI-first transformation of an entire industry. Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
Real traction, real scale. Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
POSITION SUMMARY
The Quality Engineer will contribute to testing the entire purview of applications and technical projects at Upkeep: web app, mobile apps, internal apps, APIs, and other technologies developed. The Quality Engineer will plan and make decisions on test execution strategies, approaches and methods across various types of testing such as feature, release, and regression testing, collaborating with the team for transparency, ideation and knowledge-sharing. Additionally, the Quality Engineer will strongly engage with the team to champion Quality processes and feedback across the entire project SDLC, from commitments, estimations, and requirements to scrum ceremonies such as grooming and retrospectives. The use of data and analytics to contribute to decision-making while maintaining creative thought leadership and the ability to adopt multiple perspectives is a strong plus.
The role will primarily be manual testing initially, and will grow to include test automation and/or test automation tactical guidance for the assigned project team in addition to manual and planning responsibilities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Engage as a full member of a fast-paced, iterative project team through collaboration, feedback, ideation and consistent communication.
- Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices.
- Ideate, develop and execute manual software testing and processes.
- Design, develop, and administer usability test scenarios.
- Create robust test plans that include requirement validations.
- Conduct testing and prepare simple, streamlined documentation on progress and results efficiently, while maintaining primary focus on test strategy and execution.
- Analyze test results and present issues to the development team in real time, ensuring quick feedback loops and regular, transparent communication.
- Participate in daily team scrums, meetings and ceremonies.
- Contribute to test automation and lead the project team’s test automation deliverables and strategy as the Quality Subject Matter Expert.
- Directly participate in team meetings, using strategic questions to explore requirements, identify risks and own the decisions on test coverage.
EXPERIENCE
- Senior level of experience and proof of excellence, with at least 2 different companies in work history
- Solid understanding of the entire Software Development Lifecycle (SDLC) process, including comprehending business and functional requirements, developing automation, and implementing testable solutions when needed
- Experience in a mature Agile environment with a complete understanding of Agile processes and iterations, including ongoing and real-time communication and equal collaboration with the project team
- Direct engagement with teams and organizations to ensure strong Quality practices and provide impactful ideation and feedback.
- Experience with test automation, preferably with mid-level or above javascript knowledge or similar programming language.
- Experience with using AI for test automation, development, systems engineering, performance testing, accessibility or adjacent experience a plus.
KNOWLEDGE
- Exploratory Testing
- Web, mobile application, and accessibility testing
- Test Strategy
- API Testing
- CI/CD Pipeline
- Jira/Atlassian or similar project management software
- Project Management
DESIRED BEHAVIORS
- Receptive to change – is flexible and able to quickly pivot. Seeks and adopts improved approaches and processes.
- Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. Observes and anticipates changing needs of the team and identifies appropriate adjustments, taking action accordingly.
- Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary while keeping the team in the loop.
- Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.
- Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.
- Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives.
- Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
- Act as a good citizen of UpKeep.
COMPENSATION
This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is $140,000 - $150,000 USD per year.
Company History & Product:
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator,we’re not just building software. We’re defining a new category for the built world.
Learn More!
www.upkeep.com
www.upkeep.com/careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
