Job description
We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
Own the AI-first transformation of an entire industry. Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
Real traction, real scale. Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
POSITION SUMMARY
At UpKeep, we believe AI can redefine how work gets done in the field—by anticipating problems, automating tasks, and delivering real-time insights that keep teams moving. As a Product Manager, you’ll shape intelligent tools that help frontline workers stay one step ahead—without extra steps.
You’ll be responsible for the strategy, roadmap, and execution of platform-wide experiences that embed AI directly into the workflow. You’ll collaborate closely with engineering, design, and stakeholders to deliver high-impact solutions that connect our broader product vision to user needs in the real world.
This isn’t just about building features. It’s about creating intelligent, in-the-flow experiences that feel invisible, powerful, and essential.
Why does this role matter?Field technicians are often underserved by traditional software. You’ll help bring them intuitive, AI-powered tools that actually reduce their mental load—tools that feel one step ahead and work when they do.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Contribute to the product roadmap across platforms, aligned with our AI-first vision and product strategy
- Prioritize features and bugs in collaboration with engineering and design, balancing user impact and feasibility
- Lead smaller feature efforts end-to-end: define requirements, manage timelines, and drive execution
- Partner with AI/ML teams to integrate intelligent features into core workflows
- Work closely with users, research, and customer success to surface needs and validate solutions
- Support sprint planning, project timelines, and release coordination
- Ensure experience consistency across platforms (web, mobile, integrations)
EXPERIENCE
- 4+ years of experience in SaaS and/or mobile product management
- Experience working with software development teams using Agile methodologies
- Experience contributing to both web and mobile product initiatives
- Bonus: experience with AI/ML features or products
- Bonus: experience in field service, maintenance, or operations tools
COMPENSATION
This role will receive a competitive base salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $110,000 - $120,000 USD per year.
KNOWLEDGE
- Ability to analyze raw data to extract insights and support product decisions
- Can make thoughtful tradeoffs with limited information
- Strong communication skills and ability to present ideas clearly
- Detail-oriented while keeping the broader user experience in mind
- Self-motivated and eager to grow in a fast-paced environment
- Strong written and verbal communication
DESIRED BEHAVIORS
- Receptive to change – is flexible and embraces improvements to processes
- Initiates action – takes responsibility, meets commitments, and works toward results
- Manages the workload – prioritizes tasks effectively and solves problems proactively
- Technically proficient – understands and applies relevant technical knowledge to the role
- Takes responsibility for own learning – open to feedback and seeks opportunities to improve
- Communicates ideas – listens to others, shares ideas clearly, and builds on team input
- Works collaboratively – supports team efforts and contributes to a positive work environment
- Displays ethical character and competence – acts with integrity and aligns with company values
- Acts as a good citizen of UpKeep
Company History & Product:
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator,we’re not just building software. We’re defining a new category for the built world.
Learn More!
www.upkeep.com
www.upkeep.com/careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
