Senior Staff Software Engineer

Job description

TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH

Who is Housecall Pro?

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily .

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers).

🤜🤛  WHAT’S IN IT FOR YOU?:

• 💻🌎Remote environment totally built to make you feel that we are all together in one space without leaving your home office!
• 😎🏝Self Managed PTO - Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• ⏰Flexible work hours - We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• A culture built on innovation that values big ideas - We are always open to new ideas that will improve the life of our Pros!
• Work in your own time zone - Because we don’t think that you should miss those memorable moments with your friends and family!
• Newest MacBook (or PC if you prefer!) + Setup Fee ($500) - What is an engineer without the right tools right? Here in HCP, you can choose your computer and  set up your home office!

We know what you are thinking…WHAT IS THE ROLE AND WHAT WILL YOU BE DOING? 👀

As a Senior Staff Software Engineer, you are a critical individual contributor and architectural leader within our engineering organization. You drive the long-term technical vision of our platform, guiding how we design, build, and evolve scalable, reliable systems across multiple squads. As a high-impact, high-autonomy technical leader, you combine deep technical contributions with influential cross-team collaboration, helping shape the future of our platform to better serve our customers.

You serve as a trusted technical partner to Engineering Managers, Directors, and Product leadership, taking ownership of our most complex technical challenges while mentoring engineers across the organization. You play a pivotal role in our transition from a monolithic Ruby on Rails application toward a modern, distributed, event-driven, domain-oriented architecture.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

In your daily routine, you will:

• Lead cross-squad architecture efforts, shaping and evolving technical direction across multiple domains

• Design and build scalable, fault-tolerant systems to ensure outstanding performance and reliability as our customer base grows

• Champion Domain-Driven Design (DDD) practices and empower teams to structure software around clear, maintainable domain boundaries

• Advocate for and guide the adoption of event-driven system design using tools such as Kafka and SQS

• Educate and mentor engineers on architecture principles, design patterns, and best practices across the engineering organization

• Identify and drive the resolution of technical bottlenecks and hotspots through refactoring and re-architecture efforts

• Uphold and advance engineering excellence in areas such as performance optimization, secure coding, test automation, and CI/CD health

• Conduct deep technical reviews of codebases and architectural designs to ensure long-term maintainability and scalability

• Collaborate cross-functionally with Product, Design, and Site Reliability Engineering (SRE) teams to align technical solutions with business needs

• Model a culture of ownership, accountability, and technical excellence across squads

• Help engineers leverage AI to boost productivity and solve complex product challenges through hands-on guidance and enablement.

🏆 You must be aware that joining Housecall Pro means:

• Building a product that really improves users’ lives (70k users, 4.6 rates at App Store)- let’s see what clients say about the product;
• Being a part of a global team that build a diverse culture in our company
• Working with more than 200 engineers highly qualified and engaged in improving the life of our Pros.
• Having a real impact on technical decisions without breaking through the corporate, glass ceiling;
• Being in direct contact with the community of users, who are eager to share their feedback;
• Rapidly growing teams that create a defined career path.

We think that this offer is for you if you have:

• ✅9+ years of experience designing, building, and operating complex production systems

• ✅Deep experience in modern backend frameworks (e.g., Ruby on Rails, Django, Spring Boot); we primarily use Ruby/RoR, but welcome strong systems thinkers from other stacks

• ✅Proficiency in multiple programming languages (i.e. JavaScript, Python, Go, Java, Node.js)

• ✅Deep expertise with cloud platforms (i.e. AWS), containerization, and serverless/cloud-native architectures

• ✅Proven success applying Domain-Driven Design (DDD) principles across multiple teams or domains

• ✅Experience architecting and building event-driven systems using distributed messaging tools (i.e. Kafka, SQS)

• ✅Experience with defining and improving CI/CD pipelines (e.g., Jenkins, Gitlab, etc) and automated testing strategies (e.g., e2e, canary tests, integration tests, etc)

• ✅Expertise in scalable API design and management (i.e. RESTful APIs; GraphQL is a plus)

• ✅Strong background in system observability practices (logs, metrics, tracing) and performance diagnostics

• ✅Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience

🔝And also, you get extra points for:

• ✔  Strong systems thinking with an ability to simplify complex problems

• ✔  Comfort working through ambiguity and making well-reasoned decisions with incomplete information

• ✔  Collaborative nature with a proactive approach to communicating technical trade-offs

• ✔  Deep empathy for the end-user and a commitment to building solutions that deliver real value

• ✔  Ownership mentality with a balance of urgency and long-term system health

• ✔  Curiosity and passion for staying current on evolving architecture patterns and best practices

Okay, okay, you need something to pay the bills, right? 🤑

Our range of compensation starts at: 💵 8000 USD dollars.💵

Come and join us in HCP!

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

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