Job description
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs’ and business owners’ financial lives. Underneath all our products is a massive web of partners that users don’t see, requiring significant product and process investment. That’s where the Financial Partnership Operations team comes in. We work to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy.
We’re looking to hire a Senior Treasury Operations Specialist to help execute and evolve the operational engine powering both our SEC-registered investment advisor and our FINRA-member Broker Dealer. This is a high-impact individual contributor role for someone who thrives in detail-rich, regulated environments and can operate efficiently and independently. You’ll work closely with the Principal Operations Officer to carry out operational workflows, resolve complex issues, and drive improvements across our investment stack. This role is ideal for someone who has deep brokerage operations knowledge, a strong sense of ownership, and the ability to both execute precisely and communicate clearly.
In this role, you will:
- Support end-to-end operations for Mercury’s Treasury product including account onboarding, money movement, and exception handling
- Experience executing and reviewing KYC processes in a broker-dealer setting, including identity verification, beneficial ownership analysis, and risk-based customer profiling in accordance with FINRA and SEC requirements.
- Execute core broker-dealer operational tasks such as trade reconciliation, approvals, ACATs, cashiering, and daily reporting
- Serve as a go-to contributor for regulatory and procedural accuracy in daily operations and special projects
- Contribute to the maintenance of our Written Supervisory Procedures by identifying procedural gaps or changes in workflows
- Support licensed team members and help ensure compliance with FINRA and SEC requirements across operational processes
- Work closely with Engineering and Product teams to troubleshoot partner issues and suggest process or tooling improvements
- Provide high-quality written documentation for process flows, controls, and reporting requirements
- Identify operational inefficiencies, propose solutions, and take initiative to implement improvements
- Assist with readiness for exams or audits by ensuring books and records are accurately maintained and easily retrievable
- Help monitor volume trends and surface insights through regular reporting and analysis
You should:
- Hold active FINRA Series 7, 63 and 24 licenses
- Have 5+ years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions
- Demonstrate excellent written communication and documentation skills
- Be comfortable navigating regulatory nuance and operational edge cases
- Have a track record of delivering high-quality work quickly and consistently
- Work independently with minimal oversight, while collaborating fluidly with cross-functional teams
- Possess a strong understanding of the operational requirements under FINRA and SEC rules, including recordkeeping, supervision, and customer protection
- Enjoy solving problems with a balance of efficiency and precision
*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC
The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
- US employees in New York City, Seattle, Los Angeles or San Francisco: $135,000 - $168,700
- US employees outside of New York City, Seattle, Los Angeles or San Francisco: $121,500 - $151,800
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
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