Service Delivery Deputy Director

Job description

Company Description

Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Atkins

Job Description

AtkinsRéalis is looking for a Service Delivery Deputy Director in KSA.

About AtkinsRéalis

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world’s infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital.  News and information are available at www.atkinsrealis.com or follow us on LinkedIn.

Learn more about our career opportunities at: https://careers.atkinsrealis.com.

This role is reporting into the Director of Consultancy & Advisory Services and has key account duties directly to stakeholderss in the Region. The SNC portfolio covers a very wide and diverse range of business sectors, and our stakeholderss operate across an even wider remit.

Responsibilities:

• The Senior Consultant will operate across the whole SNC business family, working either individually or leading teams giving general or specific service delivery oversight services and/or advice on matters related to facilities, asset management and operational issues to our stakeholderss, programs, or in-house teams.
• This could be anywhere across the Gulf Region and North Africa and be of varying timeframes i.e., short, or long, fragmented or sustained, complex and strategic or focused single topic commissions.
• The job location is preferred Doha, Qatar, although anywhere in the Region, subject to agreement, may be considered. However, the role will involve travel and reasonable periods away from home the home base.
• Focus on financial and commercial aspects of facilities and asset management focusing on utility billing, service charge development and validation, FM Budgets, asset replacement and whole life costing and modelling.
• Bid support and general tendering requirements such as pre-tender estimates.
• Supporting the development of new business by working with potential stakeholderss to identify their precise requirements and developing documented proposals for the delivery of solutions, advisory services and change programmes.
• Maintaining robust commercial processes by ensuring that, for all new stakeholders engagements within the postholders specific area of activity, the correct contractual and commercial processes have been followed and documented.
• Ensuring accuracy of stakeholders service by establishing, for each assignment within the postholders specific area of activity, a stakeholders engagement plan and following the actions identified to ensure that an accurate stakeholders service is delivered.
• Delivering accuracy in decision making, solutions, change programmes and advice by gathering data from stakeholders organisations and operations to providing analytical tools and processes to understand and interpret stakeholders data to develop solutions and advice.
• Ensuring stakeholders assignments are completed and closed out including writing and presenting close out reports, holding wash up meetings and delivering next steps planning.
• Maintaining current and relevant knowledge base, through industry activities, interaction, and research.
• Enhancing the operate service delivery oversight market presence by networking, participation in industry events and thought leadership activity and strengthen the operate service delivery oversight team through collaboration, knowledge sharing and regular informal communication.
• FM strategic reviews, design reviews and service delivery model development, services specification scoping, performance monitoring system development and service audits.
• Contract management and operational support.
• Delivering operational readiness and mobilization.

Requirements:

• Educated to Degree level (full or part time) and/or Technical Diploma in Facility or industrial  maintenance/management.
• A minimum of 15 years’ experience in a similar role.
• Collaborative working with a wide range of stakeholders.
• Team and individual professional development for self and others.
• Enquiring and Analytical mind.
• Motivated, enthusiastic, and energetic.
• Computer literate; Proficient with Microsoft Office.
• Excellent command of the English language with emphasis on the written form.

Why choose AtkinsRéalis?

• Tax-free salary.
• Comprehensive life insurance coverage.
• Premium medical insurance coverage for you and your dependents.
• Generous annual leave balance.
• Remote work opportunities outside of country.
• Flexible/hybrid work solutions.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances: Available for remote work locations.
• Employee Wellbeing Program: ²⁴⁄₇ access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.

Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.

AtkinsRéalis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.

Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are Scommitted to a policy of treating all our employees and job applications equally.

We pursue this commitment by:

• Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.
• Complying with the relevant employment legislation and codes of practice.
• Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.