Solutions Engineer

  • $106k-$182k
  • Remote - United States

Remote

Software Development

Mid-level

Summary

Join us as we scale our business in NA/EMEA by building on our tremendous success around the world. The massive database market is going to double over the next few years and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering.

Requirements

  • Two to five years experience as backend developer or database administrator, with strong communication skills
  • A strong understanding of the software development lifecycle
  • Working understanding of a coding and scripting language such as Python, Shell, or Golang
  • Experience with web-scale distributed systems, load balancing, and system monitoring
  • Familiarity with setup, configuration, and optimization of Nginx, LVS, Keepalived, Zabbix, MySQL, Redis, etc
  • Docker/Kubernetes knowledge is a strong plus
  • Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform
  • Experience in DevOps automation using Terraform, Puppet, Ansible, or SaltStack
  • A world-class communicator
  • Confident in dispensing knowledge to a highly skilled and experienced audience including developers, architects, and C-level executives
  • Willingness to travel within the region (approximately 20-40%) as required by customer engagements

Responsibilities

  • Educate prospects and customers on what is possible with TiDB
  • Share best practices for integrating TiDB with various data sources and applications
  • Understand customer requirements and communicate the business value of solving technology problems using TiDB
  • Guide the design and deployment of TiDB HTAP implementations that provide meaningful impact to multiple functional areas of a customer’s organization
  • Provide technical input on RFPs / customer technical requirements
  • Organize and lead demos and proofs-of-concept (PoCs) to demonstrate various use cases for TiDB
  • Create technical content to show customers how to integrate TiDB or implement best practices for PingCAP technologies
  • Assist backend developers, database administrators, product managers and project owners with technical questions and escalations, as they arise
  • Work with developers, helping them with debugging their database integrations, and suggesting code optimization techniques and strategies
  • Document architectural solutions and recommendations for customers
  • Distill and convey customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Benefits

  • Health insurance
  • Flexible vacation time
  • Paid holidays
  • Parental leave
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