Job description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Location Available: Mexico City.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
What you’ll do
As a Solutions Engineering (SE) Manager for the LATAM region at Cloudflare, you will lead a cross-functional team responsible for supporting the full sales lifecycle and delivering technical excellence across our customer base. This leadership role demands a blend of technical expertise, strategic thinking, and strong interpersonal skills to drive business growth in partnership with the Sales organization.
You will manage a geographically distributed team of Solutions Engineers (SEs) located across the US and Mexico, providing coverage for all LATAM countries. Your team will work closely with Enterprise, Mid-Market, and Public Sector Sales teams, as well as other GTM teams including extended organizations such as Professional Services, Customer Success and Channel teams, to ensure customers fully realize the value of Cloudflare’s solutions.
Responsibilities
- Lead and mentor a high-performing team of SEs supporting LATAM customers and prospects.
- Collaborate with Sales leadership and other GTM teams to develop and execute regional growth strategies.
- Align SE activities with Sales, Customer Success, and Product Management teams to ensure a seamless customer experience.
- Ensure the team effectively communicates the value and technical capabilities of Cloudflare’s products.
- Drive best practices in technical discovery, solution design, and product demonstrations.
- Support recruiting, onboarding, and career development of SE team members.
Requirements
- 10+ years of experience in solutions engineering, systems architecture, or similar technical customer-facing roles.
- 5+ years of leadership experience, with a track record of building, developing, and scaling technical teams.
- Bachelor’s degree in Computer Science, Engineering, MIS, or a related field; MBA or master’s degree is a strong plus.
- Deep understanding of networking, internet protocols (e.g., TCP/IP, DNS, HTTP/S, BGP), cloud infrastructure, and security technologies.
- Proven success managing technical pre-sales and full sales cycles, including industry frameworks as MEDDPICC for discovery, solution design, and proof-of-concept execution.
- Strong operational leadership, with experience implementing scalable processes and cross-functional best practices (Sales, Product, Customer Success).
- Excellent organizational, analytical, and problem-solving skills, with the ability to prioritize effectively in dynamic environments.
- Strong interpersonal and communication skills, capable of engaging both technical and non-technical stakeholders.
- Fluency in English and Spanish; Portuguese is a plus.
- Willingness to travel across the US, Mexico, and LATAM as needed.
- Experience working in SaaS, cloud, or cybersecurity companies, particularly in regional or global, matrixed environments.
Desirable Skills, Knowledge and Experience
Cloudflare values diverse professional backgrounds across its Solutions Engineering team—from financial consulting and software development to product management and customer support. We are committed to building a team that reflects a variety of experiences and perspectives, united by curiosity and passion for technology.
We are looking for individuals who:
- Have a genuine passion for technology and people, and a talent for breaking down complex technical topics into clear, relatable terms.
- Are natural educators and coaches, who enjoy mentoring others and helping teams grow.
- Thrive in a collaborative environment, bringing unique strengths while also supporting teammates across functions.
- Are hands-on builders with a bias toward action and a willingness to get involved in technical details when needed.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
