Job description
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24⁄7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
As aStrategic Technology Partnership Manager on the SaaS Operations team, you will work directly with ezCater third party vendor partners on both the supply and demand sides of the marketplace. You will establish and maintain our integration relationships and ensure that our technology solutions work seamlessly with the existing and future technology ecosystems of our customers and restaurant partners. You will monitor technology and industry trends to identify new potential technology partners. You will support the ezCater Sales and Solutions Teams with early conversations on prospective vendor partners to understand technology and integration dependencies. Additionally, you will work alongside the Product teams and Project Managers to understand the strengths and potential areas of improvement within the platform.
What You’ll Do:
- Work with and support the Product and Sales Teams to identify and develop commercial relationships with new potential partners.
- Be knowledgeable, identify industry trending technology partners, and build partnerships where appropriate.
- Work with and support existing ezCater vendor partnerships, maintaining a strong relationship with them to understand their changing priorities.
- Negotiate commercial terms and facilitate partnership referral discussions between ezCater and strategic partners.
- Help Product Teams calculate ROI on all technical partnership investments.
- Travel to partner on-site meetings and trade shows as needed.
What You Have:
- Bachelor’s Degree in IT, Business, Management, or 10+ years relative field of study.
- 5+ years of experience hands-on in technology and relationship management.
- Ability to resolve issues under pressure.
- Ability to understand how data relates to business needs and objectives.
- Proven work experience with integrations and data exchanges between businesses.
- Exceptional communication skills and the ability to consult directly with current or potential vendor partners.
- Strong technical knowledge and the ability to consult with restaurant brands on their technical and operational needs.
- Ability to build strong relationships with a variety of stakeholders including IT, Marketing, Operations, Product and Sales.
- Extensive curiosity and creativity to help solve complex operational catering challenges.
- Operational understanding of technical integrations and the ability to design outside the box solutions based on partner technical constraints.
The national cash compensation range for this role is $115,000 - $151,000.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.
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