Job description
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24⁄7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
We are looking to hire a Lead Talent Development & Change Specialist, an exciting new role on our People Strategy & Development team focused on both change management and talent development. In this role, you’ll shape, guide, and support the development of effective change management strategies and plans to ensure the successful rollout and adoption of a wide-range of key initiatives on our People team roadmap. At the same time, you’ll develop talent development solutions, create, manage, and facilitate learning experiences, and refine/manage critical talent processes. If you’re excited by the idea of helping employees at all levels grow, guiding organizations through change, and having enterprise-wide impact this is an exciting opportunity!
This role will report to our Director, People Strategy & Development but work closely with the VP, People and Senior Manager, Talent Development. Other key collaborators will be the People Business Partners, People Leadership, and the Internal Communications teams.
What You’ll Do:
- Partner with stakeholders across the People team to shape and influence change management strategies for key People team initiatives, spanning people, process, structure and technology. Change management approaches should not only drive adoption of the change, but also the cultural and behavioral shifts needed to support long-term success.
- Facilitate the development of change management plans, stakeholder analyses, risk mitigation plans, impact assessments, change readiness assessments, and success measures.
- Develop/review written communication materials and resources related to People-team change initiatives; partner with the Internal Comms team as needed to align on communications plans for changes with broad organizational reach or significant impact.
- Collaborate on the development and delivery of learning programs aimed at building skills, supporting team effectiveness, and strengthening leadership capabilities.
- Consult with the People Business Partners to offer innovative talent development tools and customized learning solutions.
- Manage and refine critical talent processes and lead ad-hoc projects.
What You Have:
- 8+ years of professional experience within change management, talent management, talent development, or OD within a People function.
- Change management certification (e.g., Prosci) preferred; Proven track record leading change through cultural shifts, mindset shifts, and transformation journeys.
- Action-oriented, detail-oriented, with strong organizational skills. Able to work autonomously and manage multiple competing priorities with exceptional quality and follow through.
- Highly skilled in verbal/written communication, facilitation and training.
- Collaborative, team-oriented, approachable, and personable; able to build strong relationships and influence people and project teams.
- Experience consulting, coaching and developing people individually and in groups.
- A learning mindset and growth orientation.
The national cash compensation range for this role is $140,000 - $158,000.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.
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