Talent Management Specialist

  • Remote - Costa Rica

Remote

Human Resources

Mid-level

Job description

About Us

At Smash, we believe people are our greatest asset. We work with a diverse network of talented professionals—our Smashers—who power our mission to deliver exceptional value to clients.

We’re looking for a Talent Management Specialist who will act as a trusted advocate for our Smashers, ensuring they thrive both personally and professionally.

The Role

As a Talent Management Specialist, you’ll play a key role in enhancing the employee experience, fostering growth, and building a culture that empowers people to do their best work. You’ll blend data, empathy, and strategy to support our Smashers and our admin team in a high-impact, human-centered role.

What You’ll Do

  • Act as an advocate for our Smashers—building strong relationships and representing their needs across the business.
  • Conduct compensation analysis and help define internal equity.
  • Track active projects and needs of Smashers to ensure alignment with client expectations and individual success.
  • Build and maintain a competitor benchmark for benefits and compensation strategies.
  • Identify and report on flight risks, proactively working to improve engagement and retention.
  • Organize team-building activities and help shape our company culture.
  • Conduct regular 1:1 meetings with managers (via video when possible) to assess performance and identify growth areas.
  • Design and manage quarterly training events for Smashers across disciplines.
  • Create and maintain reports that uncover opportunities for improvement (radar/opportunity reports).
  • Build a detailed catalog of our Smashers, documenting skills, roles, and strengths to better support internal visibility and growth planning.
  • Support the development and maintenance of our candidates catalog.
  • Standardize and organize Smashers’ role profiles, ensuring consistency and clarity across the organization.
  • Develop training opportunities for the administrative team based on organizational needs.
  • Support the administrative team’s activities (recruiting, client management, HR operations) when extra help is needed.

What You Bring

  • Previous experience in Talent Management, People Operations, or HR Business Partner roles is required.
  • Strong interpersonal skills and a sincere passion for people and culture.
  • Ability to manage cross-functional projects and facilitate strategic conversations.
  • Analytical mindset with the ability to turn data into actionable insights.
  • Strong organizational skills with experience building systems and processes from scratch.
  • Nice to have: Background in tech, project management, or experience as a Scrum Master or PM.
  • Proficiency in tools like Google Workspace, and basic analytics/reporting platforms.

What You’ll Love

  • A people-first culture that values authenticity and growth.
  • Opportunities to design, lead, and innovate within your function.
  • Flexibility to work remotely and collaboratively with a global team.
  • A mission-driven company that’s scaling with purpose.
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