Job description
POS-17951
About HubSpot & the Messaging Platform Group:
HubSpot is on a mission to help millions of organizations grow better. The Messaging Platform Group is at the heart of this mission, building the critical infrastructure and reusable components that power messaging across the entire HubSpot product suite. We handle a massive scale, facilitating billions of email sends monthly for our flagship email marketing product and enabling seamless communication for customers who connect their personal email inboxes to our CRM. In the past years we’ve expanded our capabilities to include WhatsApp and SMS, empowering businesses to connect with their customers on their preferred channels.
Delivering reliable and scalable messaging solutions requires deep expertise and a collaborative spirit. You’ll join a talented team of engineers, product managers, designers, and deliverability experts dedicated to building a platform our customers trust implicitly.
About the Connected Email Integrations Team:
Step into the core of HubSpot’s 1:1 email strategy with the Connected Email Integrations team! We are the engine that powers the connection of personal inboxes like Gmail and Outlook to our customers’ CRM, a critical function for Sales Hub and Service Hub users. Our work directly enables businesses to manage their customer communications seamlessly within HubSpot. Currently supporting over 1.7 million connected inboxes, we are focused on scaling this further while tackling exciting challenges. You’ll help us connect upmarket customers to secure environments, kickstart new customer journeys with comprehensive historical email sync, and ensure rock-solid 1:1 email deliverability. Our mission is to provide a flawless integration-as-a-service for internal HubSpot product teams, guaranteeing that every email is handled with maximum reliability and efficiency.
The Opportunity: Technical Lead II
As a Technical Lead II on the Connected Email Integrations team, you will be a player-coach, leading a dedicated team of approximately 3-5 engineers. You are, first and foremost, a skilled and passionate engineer who thrives on building and creating. This role offers a unique blend of hands-on technical contribution (approximately 75% of your time) and technical leadership responsibilities (25%), where you’ll guide your team in designing, developing, and maintaining high-quality, scalable, and reliable integration solutions.
What You’ll Do:
Technical Excellence & Hands-on Development:
- Design, develop, test, deploy, and maintain robust backend services and APIs for email integrations, primarily using Java, Kafka, HBase, and MySQL.
- Tackle complex technical challenges such as enhancing security for upmarket customer integrations, optimizing email synchronization, and ensuring high deliverability rates for 1:1 emails.
- Champion best practices in software development, including code quality, testing, CI/CD, and observability.
- Dive deep into architectural decisions, contribute significantly to the codebase, and lead by example in technical execution.
Product & Team Leadership:
- Collaborate closely with Product Managers, Designers, and other Technical Leads to define a compelling vision and challenging goals for your team, aligned with the needs of Sales Hub and Service Hub.
- Actively contribute to shaping the product direction and strategy for connected email integrations, bringing your technical expertise and insights to the forefront.
- Proactively own and improve your team’s operational health, including on-call processes, system reliability (for 1.7M+ inboxes and growing), and overall product quality. Ensure processes are lean, effective, and support rapid, reliable delivery.
- Partner with other Tech Leads to resolve cross-team dependencies and drive broader technical initiatives within the Messaging Platform Group.
Lead and Mentor: Guide and mentor a team of software engineers, fostering an environment of autonomy, psychological safety, and continuous learning. You’ll be actively involved in their growth, helping them tackle increasingly complex challenges and develop into senior engineers, future Tech Leads, and Staff Engineers.
Performance & Growth:
- Evaluate the performance of your team members, providing constructive feedback, coaching, and identifying learning opportunities to support their career progression.
We’re Looking For Someone Who:
- Is an experienced Senior Software Engineer with a proven track record of designing and delivering complex, scalable backend systems, ideally with experience in email systems or high-volume integrations.
- Has some prior experience leading small engineering teams or mentoring junior engineers.
- Possesses strong proficiency in Java, Kafka, HBase and MySQL, and experience with distributed systems, APIs, and cloud platforms.
- Is passionate about writing clean, maintainable, and well-tested code, and enjoys code reviews and technical discussions.
- Excels at fostering an inclusive team environment that encourages autonomy, psychological safety, and open communication.
- Sets a high bar for system reliability and operational excellence, with experience in managing on-call rotations and incident response for critical services.
- Understands the value of building diverse teams and actively champions Diversity, Inclusion, and Belonging.
- Is an excellent communicator and collaborator, able to articulate technical concepts clearly to both technical and non-technical audiences.
- Is eager to learn and adapt, and enjoys coaching others while also being open to learning from them.
Cash compensation range: 191100-305800 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
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Cash compensation range: 191100-305800 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range
$191,100—$305,800 USD
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.
India Applicants: link to HubSpot India’s equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
