Job description
Description
Job Title: Technical Project Manager
Reports to: Director of Professional Services
FLSA Status: Exempt
Job Summary
The Project Manager will be responsible to develop and execute product delivery and implementation projects for the DeepHealth AI solutions throughout the United States. The position is responsible for overseeing the entire project life cycle, ensuring projects are delivered on time, within budget, and to the highest quality standards while exceeding customer expectations. This role demands a strong understanding of technology, excellent problem-solving skills, and the ability to effectively bridge the gap between technical teams and stakeholders.
Essential Duties and Responsibilities
Technical Project Management & Execution
Architect and manage technical project plans, defining scope, technical objectives, key deliverables, timelines, resource allocation, and budget constraints.
Proactively monitor project execution, ensuring adherence to design, and requirements.
Lead and oversee testing and quality assurance processes, including integration testing, system testing, and performance testing, to identify and resolve technical challenges.
Identify potential technical risks, develop robust mitigation strategies, and proactively address technical roadblocks to ensure smooth project progression. Adapt project plans based on technical complexities and evolving requirements.
Maintain comprehensive and accurate project documentation, including project plans, architecture diagrams, technical specifications, configuration details, status reports, meeting minutes and assisting with troubleshooting guides.
Communication & Collaboration
Collaborate closely with internal stakeholders (software engineers, system architects, and other technical experts) to gather detailed technical requirements and translate them into actionable project plans.
Effectively communicate complex technical concepts to both technical and non-technical stakeholders, providing clear and concise updates on progress, challenges, and solutions.
Provide technical guidance, consultation, and recommendations to customers and internal teams, ensuring alignment on implementation strategies.
Possess excellent written, verbal, analytical, and presentation skills, with the ability to articulate details clearly and persuasively.
Problem-Solving & Analysis
Demonstrate a strong technical aptitude, process orientation, problem-solving and troubleshooting skills.
Understand and interpret technical support and project requests from users, effectively translating them into technical requirements and solutions.
Guide customers and technical teams through operational improvements and best practices.
Personal & Professional Skills
Ability to exercise a high degree of initiative, judgment, and decision-making to achieve project objectives.
Capable of working effectively both independently and collaboratively withing cross-functional teams.
Ability to manage multiple projects simultaneously, prioritizing tasks and ensuring timely and efficient completion.
Must be timely and efficient to achieve accurate completion of projects/initiatives.
Ability to learn and understand the product portfolio and required actions for successful implementations.
Ability to travel to support customer implementations.
Compliance & Ethics
- Understands and performs job responsibility in an ethical, compliant manner; complies with laws affecting the workplace and/or job responsibilities.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Minimum Qualifications, Education and Experience
Bachelor’s Degree
Proven experience managing technical projects from initiation to completion.
Strong leadership and team management skills, with the ability to motivate and guide project team members.
Excellent technical communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization.
PMP preferred and/or working toward a project management certification
Experience in the radiology healthcare field and familiarity with relevant technologies (e.g., DICOM, HL7) is a significant plus.
Quality Standards
Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, DeepHealth and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
Practices universal safety precautions.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
Consistently adheres to the time management policies and procedures.
Completes job responsibilities in a quality and timely manner.
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~10% of time), drive a vehicle, and utilize other forms of transportation.
Working Environment
Remote. This position requires domestic / international travel up to 50%.
ACCOMMODATIONS
Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
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