Job description
***This position is Remote***
Job Summary
DentalPlans.com is looking for a Universal Sales Agent to work in an inside sales role, selling and supporting various dental savings plans (DSPs). The Universal Sales Agent will handle both inbound and outbound calls, working with a diverse set of consumers to identify their needs and make recommendations for the appropriate plan. The successful candidate will be highly self-motivated and driven by sales success and performance.
What you will do
- Effectively probe for consumer needs and Identify the best product for each consumer and/or their family.
- Drive continuous sales goal achievement and results in a high performing sales environment
- Achieve/Exceed monthly sales and performance goals/KPIs.
- Develop a strong relationship with consumers, connect meaningfully and communicate professionally
- Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process
- Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
- Follow a structured call flow process focused on sales and compliance.
- Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
- Document all call information according to standard operating procedures
- Actively participates in training and coaching on an ongoing basis to improve performance
- Adhere to all position and company policies, follow scripts and designated sales processes
Qualifications
Must have:
- Required: 2-3 years of Call Center Sales experience
- High-energy personality, enthusiastic, ambitious, positive attitude
- Possess assertive sales orientation with a passion for helping others
- Organized, detail and process oriented, customer focused, self-motivated, team player
- Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
- Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
- Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
- Bilingual (English and Spanish) or multilingual is a plus.
- Proficient key-boarding skills and Microsoft Office desired.
- Dual screen usage abilities a must!
- Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.
The posted base range for this position is $14HR-$15/HR. This is the expected range for an employee who is new to the role, to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry, with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
