UX Analyst

at LegalMatch
  • Remote - Philippines

Remote

Design

Mid-level

Job description

As a UX Analyst at LegalMatch Philippines, you’ll help the company deliver better products by evaluating and testing our software from an end-user perspective, helping refine features and develop new ideas.

Your responsibilities include:

  • Understanding user interactions across our products to identify usability issues and improvements.

  • Conducting regular UX testing to ensure intuitive and efficient user experiences, reporting findings to Product and QA teams.

  • Identifying blockers to conversion and proposing data-driven enhancements.

  • Collaborating with analysts to establish benchmarks for task success, time on task, and user error rates, using insights to drive performance improvements.

  • Ensuring the user journey aligns with business and customer expectations, addressing issues during the requirements and testing phases.

  • Working closely with stakeholders to enhance LegalMatch features, contributing UX expertise and innovative solutions.

  • At least 3 years of experience as a UX tester/Analyst.

  • Creative and tech savvy

  • With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great

  • Passionate about UX and quality

  • Proactive and a great communicator

We’re looking for someone who is:

  • Proactive, adaptable, and flexible.
  • Willing to go the extra mile to achieve desired outcomes.
  • A strong collaborator and communicator, able to work effectively with cross-functional teams.
  • Skilled in problem-solving and critical thinking.
  • Committed to continuous improvement and open to experimenting with new approaches and techniques.

At LegalMatch Philippines, we offer a dynamic and innovative environment where you can grow and make a real impact in legal tech. Join our team, collaborate with passionate individuals, and take the next step in your career. Apply today!

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