Job description
We are a US-based company seeking veterinary medicine-trained staff based in the Philippines.
As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients – veterinary clinics/practices based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.
Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the Hello Rache family and apply today!
You will have the following responsibilities:
Live virtual scribing
Attend to patient communications and interaction (phone/email/video)
Respond to inquiries about healthcare services/tasks
Gather medical or insurance information
Manage appointment calendar
Update patient chart records
Research helpful information
Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)
You will be successful in this role if you have the following qualifications:
You are a graduate of any animal healthcare profession.
You have experience with pet insurance.
You can speak and write well in English. Proficient with medical terminologies and practices.
You can connect with a variety of people and build rapport
You have good attention to detail, especially in written reports
You are comfortable with virtual technologies and can quickly learn.
Internet speed must be at least 10mbps for both download and upload.
Have reliable computer hardware and software (will be verified by our tech team)
Have a webcam and headset
Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
DVM graduates and licensed DVMs are encouraged to apply.
Candidates with veterinary work experience are encouraged to apply.
Competitive Pay Rates
Our pay rates are one of the highest in the industry along with other long-term benefits.
Free Training & Certification
We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.
Work From Home
Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
Long-Term Work Relationship
You will work with the same client consistently, leading to the development of a long-lasting work relationship.
US-Based Clients
Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.
Passionate Community
Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.
