Job description
We are a US-based company seeking medically trained staff based in the Philippines.
As a Dental Healthcare Virtual Assistant® (DHVA), you will work directly with our clients – Dentists and dental professionals with different specialties based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. A DHVA can also help with back-office and administrative tasks.
Our goal is to help you succeed in this up-and-coming field of dental documentation and healthcare virtual assisting. Join the Hello Rache family and apply today!
You will have the following responsibilities:
- Back-office Tasks
- Front Desk Tasks
- Patient Scheduling
- Appointment Confirmations
- Dental Transcription
- Virtual Scribing/Dental Charting
- Chart Management
- Dental Lab Order Management
- Prescription Refills
- Dental Records Management
- Check Insurance Eligibility/Insurance Verifications
- Pre-Determinations
- Referrals
- Medical Billing
- Claim Rejection Appeals
You will be successful in this role if you have the following qualifications:
You are a graduate of any dental health profession, and/or
You have experience with U.S. dental insurances
You can speak and write well in English
You are proficient with dental terminologies and practices
You can connect with a variety of people and build rapport
You have good attention to detail especially in written reports
You are comfortable with virtual technologies and can quickly learn.
Internet speed must be at least 10mbps download and at least 3mbps upload.
Have reliable computer hardware and software (will be verified by our tech team)
Have a webcam and headset
Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
RNs with dental office work experience are encouraged to apply
Candidates with dental insurance verification experience are encouraged to apply
Competitive Pay Rates
Our pay rates are one of the highest in the industry along with other long-term benefits.
Free Training & Certification
We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Dental Healthcare Virtual Assistant®.
Work From Home
Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
Long-Term Work Relationship
You will work with the same client consistently, leading to the development of a long-lasting work relationship.
US-Based Clients
Our Dental Healthcare Virtual Assistants® work with dentists and dental professionals based in the USA.
Passionate Community
Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.
