Job description
We are a US-based company seeking medically trained staff based in the Philippines.
As a Healthcare Virtual Assistant®(HVA), you will work directly with our clients – doctors and other medical professionals based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. An HVA can also help with back-office and administrative tasks.
Our goal is to help you succeed in this up-and-coming field of medical documentation and healthcare virtual assisting. Join the Hello Rache family and apply today!
You will have the following responsibilities:
Live virtual scribing
Attend to patient communications and interaction (phone/email/video)
Respond to inquiries about healthcare services/tasks
Gather medical or insurance information
Manage appointment calendar
Update patient chart records
Research helpful information
Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)
You will be successful in this role if you have the following qualifications:
You are a graduate of any allied health profession
You can speak and write well in English. Proficient with medical terminologies and practices.
Internet subscription/speed: At least 10mbps (DSL/Fiber only)
Have reliable computer hardware and software (will be verified by our tech team)
Have a webcam, headset, and a quiet working environment with neutral background and lighting
Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
Minimum & Recommended System Requirements
Minimum:
Operating System: Windows 10 Home/Pro at 64-bit *Genuine
CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent
Memory: at least 6GB RAM
Internet subscription/speed: At least 10mbps (DSL/Fiber only)
LTE connection not accepted
Recommended:
Operating System: Windows 10 Home/Pro at 64-bit - *Genuine
CPU: Intel Core i5 8th gen and above or AMD equivalent
Memory: at least 8GB RAM
Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
LTE connection not accepted
Peripherals needed:
Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
HD 720p/1080p 16:9 Webcam (Recommended: A4Tech PK-910H)
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Competitive Pay Rates
Our pay rates are one of the highest in the industry along with other long-term benefits.
Free Training & Certification
We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.
Work From Home
Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
Long-Term Work Relationship
You will work with the same client consistently, leading to the development of a long-lasting work relationship.
US-Based Clients
Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.
Passionate Community
Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.
