Job description
Position Summary
The Vice President of Commercial Solutions and Value Creation is a technical expert who bridges the gap between a customer’s clinical/business needs and a company’s technology solutions. This person will primarily responsible for designing tailored solutions to address customer challenges during the sales process. This role will collaborate closely with the sales team to win deals by presenting compelling technical proposals and demonstrating how the product can solve specific problems, while ensuring the proposed solution aligns with the customer’s requirements and business objectives. The right candidate understands that health system, payor, and life science sales are complex and will be able to demonstrate their experience in cultivating relationships with key executive decision-makers across multiple levels and functions to drive deals to close. We are looking for a strategic and creative contributor who understands that acting as a value-added partner is critical to the sale. We aren’t selling widgets - we’re fundamentally changing the way healthcare is delivered in the U.S. - so clearly demonstrating the ability to consultatively sell will be critical.
This will be a remote role based in the US. Applicants must reside full-time in the US and be authorized to work in the US without sponsorship. This role will require up to 50% travel.
Essential Duties and Responsibilities
- Craft customized technical solutions that address customer requirements, including system architecture, feature selection, and implementation plan
- Deliver compelling presentations to prospective clients, showcasing the capabilities of the product and explaining how it can solve their specific challenges
- Collaborate with the sales team in crafting comprehensive responses to Request For Proposals (RFPs), highlighting the unique value proposition of the solution
- Partner with sales representatives to qualify leads, identify potential opportunities, and provide technical guidance throughout the sales cycle
- Provide feedback to product development teams regarding customer needs and market trends to inform future product roadmap decisions.
- Maintain in-depth knowledge of the company’s product suite, including its technical features, functionalities, and limitations
- Understand the network synergy between health systems, provider groups, payors, employers, consultants, and other influencers, and harnesses that influence to create leverage in driving deals forward
- Stay informed about competitor offerings and identify key differentiators to effectively position the company’s solution in the market.
- Work cross-functionally internally to identify and solve gaps that will help move deals forward faster
- Generate interest in Lirio by building relationships with C-Level executives in target accounts
- Update and maintain prospect or client notes in company CRM (Salesforce)
- Responsible for earning a “trusted advisor” relationship with prospective clients by focusing on key issues and strategic initiatives, keeping Lirio relevant in the eyes of the executive team
Qualifications
- 7-10+ years of relevant solution engineer or architect experience, preferably in earlier-stage virtual/digital health companies or a patient engagement organization
- Proven success at cultivating highly collaborative relationships across key organizational functions, including Product, Clinical, National Accounts, Network, Legal and more
- Experience selling AI/ML solutions at an early-stage healthcare technology company
- Experience working with health systems, payors, and/or life science organizations
- Confidence in delivering engaging presentations and demos to potential clients
- Ability to analyze customer challenges, identify potential solutions, and overcome technical obstacles
- Ability to translate complex technical concepts into clear business value propositions for customers
- Superb project management, organizational, communication, meeting prep, and follow-up skills
- Strong public speaking skills and a willingness to present in front of large audiences
- Ability to effectively manage multiple priorities in a fast-paced environment
- A firm understanding and fluency in healthcare economics and trends, specifically across enterprise health systems and health plans
- Fluency in relationship-building, particularly with key decision-makers
- Ability to flex between virtual and in-person sales calls when necessary
Benefits
- Medical (HSA available)
- Dental
- Vision
- Short-term & long-term disability (company-paid)
- Life & AD&D (company-paid)
- 401K with company match
- 10 paid holidays + holiday week company closure
- Flexible time off policy
- Work from home
- Job salary range: $150,000 - $185,000 base + variable compensation
