Job description
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CPT-9990 ECommerce Listings Virtual Assistant
Independent Contractor – eCommerce VA-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
Client is looking for a skilled E-Commerce Listings Specialist to join our growing team. The ideal candidate will have strong experience managing and optimizing product listings across major online marketplaces including Amazon, Walmart, and Shopify. This role involves creating, revising, and maintaining listings, analyzing performance, and ensuring top-quality customer experiences.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
- Create and update Walmart and Shopify listings using Listing Mirror or similar software.
- Upload new images and revise existing Amazon listings based on provided materials.
- Optimize product listings using AI tools such as ChatGPT and Helium10 to improve visibility and conversions.
- Monitor inactive listings with inventory on Amazon and Walmart daily and troubleshoot issues.
- Analyze listings with no sales over 7/14/30 days to identify performance gaps and recommend improvements.
- Handle customer service inquiries across Amazon, Walmart, Shopify, and other assigned platforms.
- Manage and optimize Amazon Advertising campaigns to maximize ROI.
- Maintain and track data using Microsoft Excel or Google Sheets for reporting and analysis.
- Using uploads and feeds as opposed to manually listing.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Proven experience managing e-commerce listings (Amazon, Walmart, Shopify).
- Familiarity with Listing Mirror, Helium10, and AI-based tools for listing optimization.
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Excel (pivot tables, formulas, data analysis).
- Excellent communication and problem-solving skills.
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: Flexible hours with overlap during EST office hours
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
By submitting your application, you acknowledge that this opportunity is for an independent contractor engagement and not an offer of employment. All applications will be reviewed based on alignment with client needs, qualifications, and availability. If selected, a member of our team will reach out to discuss next steps and potential client matching.
We look forward to reviewing your application and potentially working with you on future client engagements!
