20four7VA

Founded in 2010, we are a full-service remote staffing agency that connects businesses with offshore talent. We help small to medium-sized businesses, solopreneurs, and freelance owners find secure, scalable, and cost-effective staffing solutions across various industries like eCommerce, construction, healthcare, real estate, hospitality, finance, and education.

We offer virtual assistants (VAs) skilled in 97 areas, including general administration, eCommerce support, social media management, graphic design, web development, telehealth, podcast production, and construction. We also provide specialized VAs for IT and call center operations. Our VAs come primarily from the Philippines, with others from Southeast Asia, Eastern Europe, India, South Africa, and select US Territories.

Our process includes a free pairing service; clients pay only after a VA starts working. We offer internal support from our Human Resources, Training, IT Support, and Accounting teams. Each client-VA pairing gets a dedicated Account Manager, and clients can use our time tracking software to monitor productivity. We aim for low turnover and cover the cost of VA replacements. Our VAs also receive free training to upgrade their skills.

Since 2010, we have helped over 7,253 clients and placed more than 18,000 virtual assistants. We are a 4x Inc. 5000 honoree (2022, 2023, 2024 & 2025) and were an America’s Top Small Business Honoree in 2023. We were also a BBB Torch Awards for Ethics Finalist in 2023 and 2024, an SB100 Award Winner in 2024, and included in the OA500 Top 500 Global Outsourcing Firm Index 2023. Our VAs have an average performance rating of 4.74 out of 5, and client satisfaction is 4.20 out of 5. We are headquartered in Berlin, MD, USA, and are licensed and insured in Maryland.

Our vision is to change how businesses build their workforce and how workers build their careers. Our mission is to help companies grow and become more stable through cost-effective, scalable virtual staffing solutions, while also creating good career opportunities for remote workers globally. Our core values include:

• Integrity
• Work-Life Balance
• Commitment to Excellence
• Workplace Equity
• Teamwork & Inclusion
• Truthful Communication
• Respect
• Cultural Diversity

Our internal team has 51-200 employees. Catherine vanVonno and Tim vanVonno co-founded the company in 2013, with Catherine serving as President and CEO. We have an Open Door Policy for virtual assistants and account managers, promoting mutual respect, collaboration, and training. Our culture focuses on empowering remote professionals by offering freedom and flexibility in their work and building a supportive community through fair hiring and excellent support.

For independent contractors, we offer:

• Competitive rates and weekly payments.
• Free training and upskilling.
• Ongoing support and guidance.
• A strong community of peers.
• Access to various open roles and opportunities.