Job description
At Bishop Fox, security isn’t just a job—it’s our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.
Joining Bishop Fox means collaborating with a curious and dedicated team. You’ll tackle complex challenges for some of the world’s most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we’re committed to making the digital world safer.
We are looking for a Senior Manager of Resource Management to join our team.
Who You Are and What You’ll Do
You are a strategic leader and professional with a passion for Resource Management. Highly analytical and an excellent communicator, you stand out for your ability to navigate delivery constraints and business tradeoffs. You confidently lead cross-functional demand interlock meetings with Sales, conduct Impact Analyses, and present clear go/no-go recommendations that influence senior-level decisions while protecting delivery integrity. You thrive in fast-paced, dynamic environments.
In this role, you’ll align consultant capacity with delivery needs in a high-velocity services environment while partnering closely with account teams to manage unplanned demand, often on projects requiring fulfillment within just 20–30 days. You’ll also lead and develop a team of four Resource Managers—driving effective workload distribution, managing escalations, and fostering professional growth—while continuously improving processes and documenting best practices to enhance operational excellence. In this role, you will:
- Act as the primary RMO contact for Sales, translating late-stage pipeline into staffing needs, managing urgent demand, leading interlock meetings, and resolving escalations with Delivery Leadership.
- Conduct impact analyses to assess feasibility, presenting data-driven go/no-go recommendations with clear options, trade-offs, and escalation paths to enable swift, informed leadership decisions.
- Align internal and subcontractor resources to project needs, proactively resolving scheduling conflicts and advising Delivery Leadership on resourcing bottlenecks.
- Maintain 30–90 day capacity plans, track utilization and pipeline trends to flag at-risk projects, and partner with PMO and Delivery Managers to align resources with client commitments
- Maintain up-to-date records in PSA and CRM tools, produce weekly dashboards on availability and utilization, and ensure data quality and compliance with planning standards.
- Co-manage a team of four Resource Managers, overseeing performance, coaching, workload distribution, and contributing to onboarding, training, and skill development.
- Identify and implement staffing workflow improvements, enhancing RMO playbooks, tools, and templates while supporting prioritization models and escalation frameworks for efficient decision-making.
Your Experience
- Bachelor’s degree in Business, Operations, or related field, or equivalent professional services experience
- 6–8 years of experience in resource management, workforce planning, program management, crisis management, or sales/delivery operations within a high-volume, project-based environment
- Proven track record of leading demand interlock sessions with Sales and managing high-urgency fulfillment cycles
- Certifications such as RMCP, PMP, CAPM, Six Sigma, or CCMP
- Experience with Certinia PSA and Salesforce CRM
Why Bishop Fox
At Bishop Fox, we’re driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:
- Be Excellent to Each Other
- Do the Right ThingDo What You’ll Say You’ll Do
- Get Better Together
- Give a Sh*t
At Bishop Fox, we’re committed to providing benefits that support your well-being and professional growth. Here’s a glimpse of what we offer:
- Generous Time Off and Company-Wide Holidays
- Team Events and International Travel Opportunities
- Work From Home Support
- Monthly Allowance for Cell Phone and Internet
- Training Budget
- Retirement; 401k Matching for Traditional and Roth Accounts in the US
- Health Insurance Options Including Medical, Dental, Vision
- Paid Parental Leave
Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.All new hires must pass a background check as a condition of employment.
Interested? Apply today!
