Job description
Work Experience
- Previous 3-5 years of experience supporting Cisco networking technologies in large enterprise environments.
- Hands-on experience of 3-5 years with Microsoft Azure networking or experience with another major public cloud platform required.
- Experience with network automation and orchestration using Ansible, Terraform, or similar tools.
- Experience with supporting SD-WAN (Cisco Viptela preferred) and/or SDN solutions (Cisco ACI a plus).
- Familiar with disaster recovery planning and network resiliency.
- Experience with TLS/SSL certificate management, including renewal processes, chain validation, and troubleshooting in platforms such as Sectigo and Cloudflare.
- Experience with Cloudflare/CDN configuration such as bot management.
Knowledge / Skills / Abilities
- Knowledge of IP networking, routing protocols (BGP, OSPF, VRF, etc.), and Cisco enterprise technologies.
- Familiar with data center hardware, virtualization, and load balancing (F5 BigIP, Azure Load Balancer, NGINX).
- Knowledge of Wi-Fi design, implementation, and troubleshooting.
- Confident and capable in troubleshooting network related issues.
- Strong understanding of DNS concepts and management.
- Knowledge of ITSM/ITIL practices and industry best practices for infrastructure design and management.
- Familiar with Jira and Confluence software.
- Experience with Cisco DNAC is a plus.
- Strong interpersonal, written, and verbal communication skills.
- Ability to work in our Chicagoland facilities with hybrid schedule and up to 10% overnight travel.
Education
- Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent experience.
- Technical certifications: CCNA required ; CCNP preferred .
- Azure certifications or other public cloud certifications (AWS, GCP) highly desirable.
