Job description
Description
Product Manager
Destination Sport Experiences
This hybrid role is based in our Manchester office, so you must live within a commutable distance.
This role is a fixed term maternity cover until December 2026.
Destination Sport Experiences, through its’ global sports travel brands Marathon Tours & Travel and Sportive Breaks cater for those who want to participate in the very best cycling and running events across the world. All three brands offer tours, travel packages, and guaranteed entry to marathons, cycling events around the world, together with VIP hospitality access to many of the top professional cycling events as well as managing travel programs for mass participation events on behalf of charities, companies and groups throughout the year. We are a proud partner of many of the Abbott World Marathon Majors and work closely with major sports events organisers across the globe. The team behind Destination Sport Experiences regularly participate in running and cycling events, as well as helping to manage events and support our clients on their journey through each event, so we understand the needs of those travelling with us.
https://www.destinationsportexperiences.com/
We are now looking for a Product Manager to join our Manchester based operations team on a fixed term basis. This role will be assisting the existing operations team in managing our TriTravel events from initial planning and contracting the services required through to delivery of the event.
No two days are the same in this exciting role but on a typical day you will:
Lead a portfolio of TriTravel events on the planning of the operational delivery
Liaise with hotels, transport companies, event organisers and other external suppliers
Assist with contracting hotels, including negotiation of rates, commission etc
Manage the product and keep the website up to date
Ensure the product is loaded correctly on to the website for sale
Constantly monitor the sales position of product and suggest appropriate course of action depending upon the position
Work closely with our internal Commercial, Sales and Marketing teams
Assist customer service teams with customer queries
Assist in new product development to grow TriTravel portfolio globally
Requirements
To be successful within this role, our ideal candidate will:
Have a working knowledge of travel, and experience working in sports travel (mass participation sports highly preferred)
Demonstrate previous experience within an operational product role (within the sport travel industry is preferred)
Have a keen interest in TriTravel (highly preferred but not essential)
Have strong financial acumen with the ability to take full ownership of each products budget
Have strong worldwide destination knowledge
Have strong negotiation skills with previous experience in contracting
Possess excellent planning and event management skills
Demonstrate strong attention to detail
Show strong product knowledge and planning of travel and accommodation services for events
Demonstrate outstanding interpersonal skills with the ability to communicate to both internal & external stakeholders at all levels of seniority
Have a good understanding of marketing & sales strategies within the fitness industry
Demonstrate sound knowledge of sustainability and health and safety requirements
Show excellent operational delivery and customer service skills
Be a self-starter with the ability to manage the logistics of an event
Have the ability to prioritise workload and adapt to last minute operational changes
Be customer focused & have excellent relationship building skills
Be a team player with the ability to work well within our operational team to shared objectives
Have strong knowledge of Microsoft Office applications including; Word, Outlook and demonstrating Intermediate to advanced Excel skills
Knowledge of booking, inventory and reservations systems is highly desirable
Be able to travel both domestically & internally for work purposes
So if you have a passion for sports, and are looking for your next challenge, take a look and get in touch we’d love to hear from you!
