Job description
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Staff Software Engineer – AI & Platform Architecture [Bangalore Candidates only may apply]
About the Role
We are seeking a Staff Software Engineer to act as a technical leader and strategic force multiplier across our engineering organization. In this role, you will define architectural direction, lead large-scale technical initiatives, and elevate engineering standards across teams.
You will play a pivotal role in shaping our AI strategy, designing the architectural foundations that enable secure, scalable, and production-grade AI capabilities. As a trusted technical advisor to engineering leadership, you will drive innovation at the intersection of enterprise SaaS platforms and AI-powered systems.
Key Responsibilities
Architect and lead complex, multi-team systems spanning the entire product portfolio
Define and drive the organization’s AI architecture, governance frameworks, and integration standards
Establish architectural patterns and technical direction for scalable SaaS and AI systems
Design and standardize MCP servers, AI integration patterns, and agentic workflows across products
Own end-to-end delivery of critical, company-wide technical initiatives
Define and enforce security, DevOps, and observability standards for AI-enabled systems
Partner with Product, DevOps, and Security teams to shape long-term technical roadmaps
Mentor engineers at all levels on system design, AI best practices, and architecture
Lead incident response for critical systems and drive post-incident improvements
Anticipate emerging AI trends, regulations, and platform shifts, and adapt strategy proactively
Required Qualifications
Experience
8+ years of software engineering experience with a strong track record of architecting large-scale, distributed systems
2+ years of hands-on, production AI/ML experience, building and deploying AI-powered features and platforms at scale
Technical Skills
Core Technology Stack
Backend: Node.js, TypeScript, .NET (C# – good to have)
Frontend: React
Databases: PostgreSQL, MS SQL Server
Cloud & Infrastructure: AWS, Docker
Strong understanding of modern SaaS and cloud-native architectures
AI & Platform Engineering
Python expertise with deep familiarity in the AI/ML ecosystem
Experience with MCP Servers and AI tool orchestration
Hands-on experience with AWS Bedrock and enterprise AI deployments
Frameworks & orchestration: LangGraph, Semantic Kernel
Strong experience with Vector Databases (indexing, scaling, hybrid search)
Advanced expertise in:
Retrieval-Augmented Generation (RAG)
Prompt engineering
LLM integration and fine-tuning
Multi-agent and agentic AI systems
Strong AI literacy: understanding of model capabilities, limitations, safety, and governance
System Design & Architecture Leadership
Proven expertise in distributed systems, microservices, and cloud-native patterns
Ability to make long-term architectural decisions balancing scale, reliability, and maintainability
Designs systems with a strong focus on performance, observability, and evolution
Execution & Engineering Leadership
Owns delivery across the entire SDLC, from design to production
Mentors engineers across teams and seniority levels
Drives alignment and consensus across diverse technical and business stakeholders
Elevates engineering culture through best practices, documentation, and continuous learning
Security, DevOps & Communication
Strong expertise in IAM, secrets management, and secure AI deployment
Deep experience with CI/CD pipelines, containerization, and Infrastructure as Code (IaC)
Designs robust monitoring, logging, and incident response strategies
Effectively communicates complex technical and AI concepts to technical teams and executive leadership
Collaborates closely with Product, DevOps, and Security to align on long-term strategy
Additional Note
We are specifically looking for candidates with 2+ years of real-world, production AI experience, including hands-on expertise in building features and platforms using MCP Servers. This role will directly influence AI architecture, standards, and strategy across our entire product portfolio.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
