Job description
Job Description
As a Regional Data Privacy Manager in the Controlling function, you are responsible for managing privacy compliance within all countries of Region Americas (United States, Canada, Mexico, Colombia, Ecuador). In this role, you will work closely with H&M Group’s global data privacy community, ensuring alignment and collaboration across regions.
This hybrid role reports into our Regional Legal and Corporate Governance Manager and is based out of New York, NY.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Ownership
• Lead privacy governance for Region Americas, ensuring compliance with local laws while aligning with H&M Group’s global data privacy standards in both the Customer and Employees areas.
• Act as primary regional point of contact for global stakeholders on Data Privacy matters
• Stay updated on local regulatory developments and translate the global standards into regional ones when necessary.
• Advise on and implement changes across business functions and brands in accordance with new privacy legislation and global privacy standards.
• Create, implement, and uphold Regional Privacy Guidelines based on the global standards and local legislation, applying a risk-based and pragmatic mindset
• Oversee key compliance areas such as Privacy Policy/Notice Development, Regulatory Response, Consent Management, Cookie and Tracking Technology Compliance, and Data Subject Rights Management
• Collaborate with Group DPO and the global privacy community and oversee outside counsel to interpret the law and assess business application, scope, and risks
Awareness & Commitment
• Establish regional understanding and commitment to global privacy principles, adapting them to local context.
• Conduct privacy monitoring and testing across all brands and markets in both the Customer and Employee areas
• Drive awareness and training initiatives in line with global programs, ensuring regional relevance.
Business Enablement
• Offer hands-on support and guidance to regional and local stakeholders in each function on new and changing processes, tools, and initiatives that collect or use personal data
• Identify Personal Data needs in future business plans and initiatives – take actions to support, guide, and help navigate to do right while reaching business targets
• Empower local teams to carry out and monitor ongoing Data Privacy mandates and responsibilities
Risk & Compliance
• Oversee regional privacy risk management, including risk identification and assessment process following the global risk framework.
• Identify potential gaps and be the owner of the risk-based action plan including recurring reviews as well as follow up, decision making, and hands-on support
• Create and implement data retention & deletion policies and standard operating procedures
• Report status, risks, and plans to regional and global key stakeholders such as the Group Data Protection Officer.
• Oversee and advice on third party management, ensuring new vendors and/or service providers comply with applicable privacy and employment laws, revise and implement contractual privacy safequards to align with company and industry data privacy compliance standards
• Lead regional data breach strategy and response in cooperation with global Customer Service and Business Tech teams, ensuring compliance with local breach notification laws
Actions & Tools
• Efficient way of working and decision making. Active member of H&M’s global data privacy community, collaborating with the Group DPO and peers worldwide to share best practices and drive global standards.
• Instruct teams on privacy technical safeguards and “privacy by design” principles to be incorporated into new and/or improved tools, systems, and platforms
• Ensure well working processes and tools to be and stay compliant within the region including handing data subject’s rights as well as supporting working efficiently – using our group common processes and tools if possible, or with local adaptations if needed
Contacts & Collaborations
• Be the “go to” person internally (within H&M Group) for knowledge about regional privacy framework/requirements and for regional/country support
• Maintain good relationship with local authorities in each country within Region Americas and manage regulatory interactions in a timely fashion to such authorities’ requests.
Qualifications
Who You Are and What You’ll Need to Succeed:
• 4-5 years of DPO/DPC experience in privacy and security risk assessment and best practice mitigation, including significant hands-on experience in privacy assessments, privacy certifications/seals, and information security standards certifications
• Bachelor’s degree (preferred if in related field)
• CIPP/US certification preferred
• Updated knowledge of, and experience with, GDPR and relevant local data protection legislation and legal compliance, as well as employee privacy and employment laws
• Strong business acumen with a pragmatic mindset, with ability to lead and execute business goals and initiatives
• Ability to prioritize and manage risk – balancing business value versus effort and cost
• Excellent cooperation and communication skills with ability to make the complex simple and communicate and engage at all levels, both formal and informal
• Strategical, abstract, and conceptual thinking ability with a flexible mindset and the ability to see, formulate, and propose different solutions in an easy-to-understand way
• Ability to identify and remediate compliance gaps, and recognize opportunities for new or improved technologies to enable a more effective data governance and compliance program
• Curious nature and interest in learning and developing yourself
• Great interpersonal skills and ability to work well both independently, as a part of a team, and as a leader. Inclusive, positive, open to feedback, willing to multitask and learn on the job
Additional Information
Why You’ll Love Working at H&M
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is $160,000 – $200,000.
Benefits:
H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Our Career site will have more details, click on Benefits at career.hm.com
*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Job Status: Salary, exempt
EEOC Code: OFM
Last Updated: 12/9/2025
