Job description
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As an Architect Software Engineer, you are a visionary technologist responsible for defining the architectural direction of our platform while driving operational excellence across the software development lifecycle. You guide the evolution of both application and infrastructure architecture, integrating modern DevOps principles to enhance the scalability, reliability, and efficiency of our systems.
You foster best practices in system design, continuous delivery, and cloud scalability across the engineering org, while mentoring technical leaders and driving long-term architectural strategy. You partner closely with product, engineering, and platform teams to lead initiatives around CI/CD, infrastructure automation, observability, and cloud-native architecture. You own foundational architectural patterns and ensure our systems are performant, resilient, and adaptable in a modern distributed environment.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Architect scalable, distributed systems that integrate automation and operational efficiency from the ground up
- Lead cross-functional technical initiatives and influence strategic decision-making at the company level
- Lead modernization efforts including containerization, serverless architecture, and cloud-native patterns
- Design and evolve CI/CD pipelines and infrastructure-as-code to support fast, reliable, and secure deployments
- Collaborate with product and platform teams to define architecture standards and DevOps strategy across domains
- Drive observability initiatives including logging, monitoring, and alerting for system reliability and incident response
- Evaluate and implement DevOps tools and platforms to support developer productivity and platform scalability
- Champion secure-by-design and compliance-conscious engineering practices in DevOps and deployment workflows
- Mentor engineers across disciplines on software and DevOps architecture best practices
- Foster a culture of innovation, accountability, and continuous improvement
Qualifications:
- 12+ years of experience in software and infrastructure engineering with deep architectural expertise in large-scale systems
- Deep proficiency in DevOps practices, CI/CD pipelines, and infrastructure-as-code (i.e. Terraform, CloudFormation)
- Strong programming background with experience in multiple languages (i.e. Ruby, Python, Go, JavaScript)
- Proven experience designing and operating production systems in cloud platforms (i.e. AWS, Azure, GCP)
- Proven experience with distributed systems, microservices, and event-driven architectures
- Experience with Kubernetes, containerization, and serverless technologies
- Strong understanding of monitoring, alerting, and performance analysis (i.e. Prometheus, Grafana, ELK)
- Expertise in SQL and No-SQL database technologies and performance optimization
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience
What will help you succeed:
- Strong systems thinking and ability to balance long-term architecture with immediate priorities
- Passion for automation, operational excellence, and enabling fast delivery without sacrificing stability
- Ability to influence and align cross-functional stakeholders with varying technical depth
- Exceptional communication and technical storytelling to drive architectural decisions
- Willingness to challenge the status quo and drive innovation through practical experimentation
- Mentorship mindset with a focus on growing talent and sharing technical knowledge
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $182,300 - $214,500 . The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
