Job description
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our US-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are hiring a proactive, high-energy Staffing Coordinator to support our ABA staffing operations. This role is perfect for someone who enjoys connecting with people, moving quickly, and keeping an organized, efficient workflow. You’ll spend a lot of time on the phone, so a warm and engaging communication style is essential.
PLEASE NOTE:
- Working Hours: This role requires you to work EST hours Mon - Fri from 9 am to 6 pm EST (16h00 to 01h00 South African time - subject to change in accordance with daylight savings in the United States).
- You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a fully remote working role.
Key Responsibilities:
Post and manage job ads across platforms (including sponsored posts when needed)
Source candidates in targeted geographic areas
Conduct phone interviews and screenings
Staff new hires and re-staff existing employees as needed
Collaborate closely with HR throughout the hiring and onboarding process
Build knowledge of cities and regions across the state to support accurate staffing
Maintain organized candidate pipelines using Smartsheet, Excel, or Google Sheets
Solve issues quickly and follow up proactively with candidates and internal teams
Use creative sourcing strategies to attract qualified ABA therapists
Knowledge of Applied Behavior Analysis (ABA) or experience working in ABA environments
Previous recruitment or staffing experience
Excellent communication skills, especially in phone-based interactions
Strong organizational and computer skills (Smartsheet preferred; Excel/Google Sheets acceptable)
Enthusiastic, people-focused personality with strong relationship-building skills
Ability to think creatively and “outside the box” when sourcing candidates
Eager to learn and adapt, with strong follow-through and attention to detail
If you are not contacted within 14 working days, please consider your application unsuccessful.
