Job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Partner Acceleration Executive role is responsible for developing and scaling our strategic partner relationships within the Business Process Outsourcer (BPO) and Carrier segments. This person will assist in building out new partner recruitment strategies, programs and the supporting infrastructure and coordinate cross-functional resources to ensure alignment of partner activities with the strategies that exist within NICE’s channel organization. To thrive in this role, this individual must be able to establish deep relationships with resources both internally and within the BPO and Carrier partners. The ideal candidate must feel comfortable working in a fast-paced environment with limited structure.
How will you make an impact?
Establish and manage relationships inside NICE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion
Develop joint business opportunities and execute development programs for ecosystem growth
Responsible for architecting BPO multivendor solutions into a whole and ensuring that those subsystems function together
Responsible for navigating large Carrier organizations to identify and capture new business opportunities across Public Sector and Commercial clients.
Collaborate with and support NICE Partner Alliance Leaders on their partnership growth initiatives
Effectively build and manage ongoing relationships with BPO and Carrier partner executives, sales and client account teams
Lead training and enablement for partners on NICE company products, services, and Go-To Market
Build and manage relationships with NICE BPO and Carrier sales teams, ensuring they understand the complex dynamics of a BPO or Carrier sale.
Lead efforts to scale our partner sales activities, including pipeline generation and management
Provide overlay sales support on partner co-pursuits
Engage with clients onsite to establish various use cases and quantify the value behind them
Hold in-depth, value-oriented conversations with BPO leadership, industry-experts, architects, and line-of-business users
Have you got what it takes?
- 10+ years of technology sales experience
- 5+ Years working with BPOs (Business Process Outsourcers) and/or national carriers.
- 5+ years previous experience in contact center software or associated industry
- Expert level Account Management and global systems integration methods
- Expert level Account Management of Clients using specialized component subsystems ex: (hardware, software, networking and storage products)
- Proven success in executing large, complex deals with Fortune 500 organizations
- Enterprise business and financial modeling experience for BPO solutions
- B.A. / B.S. from an accredited college; preference for Program and Project Management
- MBA or graduate degree preferred
- Travel up to 30% of the time
Requisition ID: 9393 Reporting into: Regional Vice President GSI
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
