Job description
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team includes media relations, employee communications, community building, events, and other external-facing functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
We’re looking for an experienced communications professional to help share how OpenAI builds and deploys technology responsibly in the real world. This person will play a key role in communicating about our safety work: how we prepare, respond thoughtfully when issues arise, and continue earning people’s trust as our systems become more capable.
This person will partner across teams to shape clear, confident narratives that show our commitment to transparency and continuous improvement. This role is ideal for someone who thrives in dynamic environments, enjoys translating complex ideas into relatable stories, and sees opportunity in helping people understand how safety and innovation work together.
This role reports to our Corporate Communications Lead and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation support.
In this role, you will:
Develop communications strategies that highlight our proactive real-world safety practices and reinforce public confidence in how we approach responsible AI
Craft thoughtful, timely responses when questions or issues emerge, helping audiences understand what we’re doing and why
Prepare materials including statements, FAQs, and backgrounders that make complex information clear and credible
Partner closely with cross-functional teams to anticipate emerging topics and build readiness plans
Build and strengthen relationships with journalists covering AI safety, technology, and policy
Provide calm, trusted counsel to leaders and teammates on sensitive or fast-moving narratives
Help establish clear processes for monitoring external narratives and responding with empathy, accuracy, and care
You might thrive in this role if you:
7-10+ years of professional PR and media relations experience; corporate and/or crisis communications experience is preferred, in-house experience is a plus.
Experience with AI technologies or a strong personal interest in AI.
Exceptional ability to translate complex technical information into clear, persuasive external-facing content.
Proven success in building relationships and collaborating with press, executives, partners, and other stakeholders.
You’re energized by translating technical work into stories that people understand and care about
You bring clear thinking, good judgment, and calm focus to high-profile projects
You value precision and accountability, but can also think creatively about framing and narrative
You want to be part of a team helping to shape how the world understands safe and responsible AI
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
