Job description
Role Details
Type of Support: Omnichannel (Mix of Voice and Non-voice)
Contract Duration: Seasonal (60-day contract)
Training Schedule: Open to shifting schedules (subject to business requirements)
Work Schedule: Open to shifting schedules (subject to business requirements)
Work Type and Location: Hybrid, Cubao or Taguig
Expected Start Date: ASAP
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together.
Welcome to Crescendo. Welcome to what’s next.
The Role
The Accountant Level 3 will be responsible for the comprehensive and accurate financial record-keeping, reporting, and compliance for the US entity, primarily adhering to US accounting standards. This role requires an independent, detail-oriented professional with a strong grasp of US GAAP and related tax principles, ensuring the smooth and compliant financial operation of the US business from the Philippines.
What You’ll Do:
- General Ledger & Reporting
- Manage the full accounting cycle (Procure-to-Pay, Order-to-Cash, Record-to-Report) for the US entity.
- Execute and handle monthly, quarterly, and annual closings (soft close and hard close) in a timely and accurate manner.
- Prepare and post complex journal entries, including accruals, prepayments, fixed assets, and intercompany transactions.
- Perform monthly balance sheet reconciliations for all major accounts with minimal supervision.
- Prepare and publish financial statements (Balance Sheet, Income Statement, Cash Flow) on schedule for US management review, ensuring compliance with US Generally Accepted Accounting Principles (US GAAP).
- Accounts Payable (AP) & Accounts Receivable (AR)
- Oversight Oversee and manage complex AP functions, including multi-currency invoice processing, vendor management, and payment runs.
- Manage AR functions, including billing/invoicing, collections, and application of customer payments.
- Conduct bank and credit card reconciliations.
- Process Improvement & Ad-Hoc Analysis
- Proactively identify opportunities to improve and automate accounting processes for greater efficiency and accuracy.
- Prepare and analyze financial data, including variance analysis (Actual vs. Budget), to provide insights to US leadership.
- Assist with budgeting and forecasting activities as requested.
- Handle sensitive financial information with strict confidentiality.
What We Expect From You:
- Bachelor’s Degree in Accountancy or a related field.
- Minimum of 2-4 years of progressive professional experience in general accounting, with a significant portion dedicated to a US-based entity or a BPO/Shared Services environment serving US clients.
- Solid working knowledge of US GAAP is mandatory.
- Proficiency in accounting software/ERP systems (e.g., QuickBooks Online/Desktop, SAP, Oracle, NetSuite, Xero) and advanced skills in Microsoft Excel (pivot tables, VLOOKUPs, etc.).
- Excellent written and verbal English communication skills, with the ability to clearly articulate complex financial matters to US counterparts.
- Proven ability to work independently, manage multiple deadlines, and demonstrate strong organizational skills.
- Willingness and ability to work a night shift schedule to align with US business hours.
- Preferred Qualifications
- Philippine Certified Public Accountant (CPA) license.
- Experience with multi-state and/or international accounting/tax principles.
What You Will Get In Return:
- Hybrid workplace - depending on the partner, role, management, and/or personal workspace
- Overtime is available if applicable
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options based on location
- Access to free posture-based fitness workouts from home
- Training opportunities provided by Crescendo and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.
- Care for others: Empathy is a key driver. When people thrive, so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
- Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next.
- Take ownership: Bold choices with integrity at the core—that’s how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.
