Job description
Role Details
Work Schedule: US Time
Work Type and Location: Remote, Philippines
Expected Start Date: ASAP
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.
Join us at Crescendo, and let’s build the future of customer experience together.
The Role
As a Business Development Representative (BDR), you’ll play a key role in driving Crescendo’s global GTM initiatives across EMEA and APAC. You’ll focus on pipeline generation, regional prospecting, and measurable sales outcomes—helping expand Crescendo’s reach through strategic outreach and relationship building.
This is a sales-focused position (not marketing support) and will report directly to the US-based Sales Lead. You’ll work closely with global teams to identify, engage, and qualify potential clients while showcasing Crescendo’s solutions to create lasting business impact.
What You’ll Do
- Prospect and nurture leads through social media, email, phone calls, and community channels.
- Conduct both outbound cold calls and follow-ups on inbound leads to build and maintain a strong sales pipeline.
- Collaborate with Marketing and Product teams to ensure consistent messaging and a unified customer engagement strategy.
- Meet and exceed monthly BDR targets, contributing to Crescendo’s regional and global sales performance.
- Maintain accurate and up-to-date records in CRM and sales tools to track engagement and outcomes.
What You’ll Bring
- 1–3 years of B2B or inside sales experience, ideally within tech or SaaS environments.
- Excellent verbal and written communication skills, with strong attention to email professionalism and tone.
- Exceptional relationship-building and prospecting skills.
- Highly self-motivated, goal-oriented, and comfortable performing outbound calls and follow-ups.
- A proactive mindset and eagerness to collaborate in a fast-paced, growth-driven team.
What You’ll Get In Return:
- Hybrid workplace - depending on the partner, role, management, and/or personal workspace
- Overtime is available if applicable
- Competitive compensation based on experience
- Access to free posture-based fitness workouts from home
- Training opportunities provided by Crescendo and outside entities
- Paid Sabbatical Leave
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.
- Care for others: Empathy is a key driver. When people thrive, so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
- Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next.
- Take ownership: Bold choices with integrity at the core—that’s how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].
PRIVACY NOTICE
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To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.
