Job description
📍 This role is based in our Eindhoven HQ (1-2x a week at the office)
This is what you tell people at parties 👋
At Sendcloud, we have an all-in-one shipping solution that automates the shipping process for e-commerce. With more than 25,000 customers across Europe (and soon beyond 🌍), Sendcloud is on a mission to become the world’s leading shipping solution. We thrive in a high-performance environment where wins are celebrated together.
As a Solution Engineer, you’re the technical powerhouse behind successful enterprise implementations. You’ll design, guide, and deliver integrations that make e-commerce logistics seamless. When sh*t gets real—or really technical—you’re the one our merchants (and teammates) can count on.
What you will do in this role 🧐
Lead enterprise implementations: Organize blueprinting and brainstorming sessions, create API interaction diagrams, and manage complex technical project roadmaps.
Be the technical project manager: Take over from Sales Engineers after deal handover, and drive merchants to their first stable release of Sendcloud.
Shape the ecosystem: Co-create and validate integrations with leading CMS, ERP, WMS, and 3PL solutions.
Be the merchant’s voice: Translate real-world use cases into actionable feedback for Product & Development.
Support knowledge-sharing: Train Sales Engineers on technical best practices and help run our internal “training center” for commercial teams.
Own aftercare: Provide hands-on support post-launch to ensure successful adoption.
Document everything: Deliver solid internal handovers and clear documentation for every project.
Our perfect match 💗
Can link business goals with technical solutions seamlessly.
Excels at translating requirements into clear technical specifications.
Creates interaction diagrams that are works of art.
Speaks the same language as Product & Development teams.
Thrives in problem-solving mode and has a process-driven mindset.
Can manage multiple stakeholders and projects at once without losing sight of priorities.
Is comfortable working with diverse systems (CMS, ERP, WMS, 3PLs) in the same project.
Our Values ✨
💩 No bullshit: We’re transparent, humble, and open. Mistakes are shared, learned from, and moved past.
🎯 Grow & Win: We keep learning, improving, and developing our skills—individually and as a team.
🎠 Have Fun: We bring our authentic selves to work and enjoy building awesome solutions together.
Benefits 🎉
Work in an internationally oriented, certified Great Place to Work! 📌
A competitive salary that grows with your accomplishments.
Hybrid working model + €500 budget to set up your home office.
28 holidays + an extra day off for your birthday 🥳
4-week sabbatical after 3 years of employment.
€2,000 yearly study budget for your development.
Access to Sendcloud gym, weekly Bootcamp & yoga sessions. 🧘
Pension scheme and health insurance discount.
👉 Want to be the technical anchor for some of Europe’s most impactful merchants? Join Sendcloud as a Solution Engineer and help shape the future of global e-commerce logistics.
