Job description
Product Manager (WMS)
Job Title: Product Manager, Warehouse Management System (WMS)
Location: Santa Barbara, CA (Hybrid) or Remote (U.S.)
Department: Product
Reports to: CPO
About ShipHawk
ShipHawk is on a mission to become the operating system for modern commerce operations. Our advanced shipping software and Warehouse Management System (WMS) help retailers, wholesalers, and ecommerce companies overcome the most complex challenges in their distribution centers — without thrashing workers, the environment, or the bottom line.
If you’re excited to work at the intersection of physical operations and digital innovation, ShipHawk is the place for you.
The Role
We are seeking a Sr. Product Manager to lead the vision, strategy, and execution of our Warehouse Management System. This role is a critical leader in our product team, responsible for driving the evolution of our WMS offering to solve real-world fulfillment problems at scale. You will collaborate closely with engineering, UX, customer success, and executive leadership to deliver a highly performant, extensible, and user-centric product. ShipHawk’s WMS is unique in the market offering many of the features and flexibility of Tier 1 solutions but targeted at the mid-market.
This role reports directly to our Chief Product Officer. You’ll bring a deep understanding of warehouse workflows, strong systems thinking, and a track record of delivering products in complex B2B settings that integrate multiple systems to automate workflows.
Key Responsibilities
Define and own the strategic roadmap for ShipHawk’s WMS, aligning it with company goals and customer needs
Drive cross-functional product development from concept to launch, ensuring outcomes over outputs
Serve as the internal and external champion of the WMS product, with a deep understanding of customer use cases, industry trends, and competitive dynamics
Work directly with enterprise customers and partners to shape product direction, inform prioritization, and guide implementation
Collaborate with engineering leadership to make architectural tradeoffs that balance scale, flexibility, and time-to-market
Lead discovery and validation efforts to ensure every release delivers measurable value to users
Define and monitor KPIs to measure product success, adoption, and quality
Mentor junior product team members and contribute to the evolution of product management practices at ShipHawk
About You
5+ years of product management experience, with at least 2+ years in WMS, logistics, supply chain, or ERP systems
Deep domain knowledge of warehouse operations, workflows, and optimization
Proven success delivering complex, B2B SaaS products in agile environments
Systems thinker with strong technical fluency and comfort navigating API-driven environments
Exceptional communication and storytelling skills — able to align stakeholders, rally teams, and drive clarity across functions
Highly analytical with a bias for action and comfort making decisions in ambiguity
Experience working directly with mid-market or enterprise customers, especially in implementation-heavy environments
Bonus Points
Background in ecommerce fulfillment or third-party logistics (3PL)
Experience with ERP integration or embedded analytics
Startup or high-growth company experience
Prior leadership of platform or workflow-heavy products
Why ShipHawk
Shape a category-defining product with massive market impact
Work with passionate teammates solving real operational problems
Competitive compensation and equity
Remote flexibility and collaborative team culture
Clear path to growth and product leadership
Salary Band: $100,000 - $125,000 + Stock Options
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or protected veteran status.
