Job description
Greetings!
Our client Navy Federal Credit Union is the world’s largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.
Our client is seeking an Process & Documentation Specialist - Vendor Management - 16001 - Hybrid in Winchester, VA. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.
Please review the below information for clarity on the position description.
Process & Documentation Specialist – HR Finance & Vendor Management
We are seeking a dedicated and detail-oriented Process and Documentation Specialist to join our HR Finance and Vendor Management team. The successful candidate will be responsible for developing, documenting, and optimizing workflows and processes that enhance efficiency, compliance, and communication within the department. He or she will also draft standards and guides for vendor managers and contract owners. Strong process and documentation skills are essential, along with knowledge of contract, vendor, and third-party risk management.
Key Responsibilities:
- Analyze, design, and document existing workflows and processes within the HR Finance and Vendor Management department.
- Collaborate with HR Operational Risk and other stakeholders to gather input and refine processes, identifying areas for improvement and standardization.
- Create clear and concise process documentation, including flowcharts, standard operating procedures (SOPs), and work instructions using appropriate tools.
- Review existing internal and external relevant standards and processes (HR Technology, Enterprise Risk Management, Finance, etc.) to develop comprehensive procedural documents and guides for internal HR stakeholders.
- Utilize SharePoint and Adobe platforms to manage and disseminate documentation, ensuring easy access for stakeholders.
- Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.
- Stay updated on industry trends and regulatory changes related to third-party risk management that may impact HR and industry best practices in vendor management.
- Assist in the integration of process documentation with risk frameworks and metrics.
Qualifications:
- Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field.
- Proven experience in process documentation, workflow analysis, and process improvement.
- Strong knowledge of contract management, vendor relations, and third-party risk management.
- Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Proficiency in process mapping and documentation tools, with a strong command of SharePoint and Adobe platforms.
- Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.
- Proficient in Microsoft Office Suite and other relevant software tools.
Preferred/Desirable:
- Certification in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
- Experience in HR Finance, Vendor Management, or related fields is highly desirable.
- Familiarity with compliance standards and regulatory requirements relevant to vendor management.
