Job description
About Us
At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.
We are a fast-growing SaaS startup, and we’re looking for a Scrum Master who is truly passionate about agile practices and thrives on enabling teams to perform at their best. This role is not a stepping stone into Product Management or Engineering, it’s for someone who genuinely loves facilitating, coaching, and continuously improving Scrum processes.
Key Responsibilities
Facilitate and coach agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to ensure efficiency, focus, and continuous improvement
Support product squads in applying Scrum practices and principles, fostering a culture of ownership, transparency, and accountability
Remove impediments and proactively address blockers that slow down the team, coordinating with other teams and stakeholders when necessary
Collaborate with Product Managers to refine and prioritize backlogs, ensuring clarity and alignment with business goals
Monitor and communicate team performance using relevant metrics (e.g., velocity, burndown, lead time) while focusing on delivering value rather than outputs
Promote collaboration and knowledge-sharing between cross-functional teams (Product, Engineering, Design, Data, and Operations)
Coach team members and stakeholders on agile mindset and practices to increase organizational maturity
Ensure alignment between squads and company strategy, driving transparency of goals, dependencies, and progress
Foster a safe environment for experimentation, open communication, and constructive feedback
Continuously identify opportunities to improve processes, tools, and team dynamics for higher performance and engagement
3+ years’ experience as a Scrum Master in SaaS, tech, or software development
Solid knowledge of agile frameworks (Scrum, Kanban) and hands-on facilitation of ceremonies
Strong coaching, communication, and stakeholder management skills
Experience with backlog refinement, agile metrics (velocity, burndown, lead time), and continuous improvement
Ability to foster collaboration, transparency, and a positive team culture
Fluent in English
Competitive salary based on experience.
Fully remote position, allowing you to work from the comfort of your own space.
Opportunities for professional development and career growth.
Collaborative and inclusive team culture.
