Job description
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As a Business Development Representative (BDR) at Solace, you will be responsible for building and scaling partnerships with patient organizations: nonprofits, advocacy groups, foundations, and community networks that want their communities to get better support navigating the healthcare system. You are a self-starter interested in owning a full-cycle partnership pipeline: identifying the right organizations, starting conversations, earning trust, and turning interest into real, repeatable referral relationships.
The BDR is responsible for supporting Solace’s growth by expanding our partner ecosystem and creating new channels that connect patients to advocates when they need help most.
This individual contributor role is for the ambitious, the curious and those who don’t shy away from feedback. You will report directly to our Partnerships lead.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We’re a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way.
Read more in our Wall Street Journal funding announcement here.
What You’ll Do
Build a high-quality pipeline of patient organizations that can drive patient referrals to Solace.
Run outreach with taste and precision. You’ll write and iterate messaging that earns replies and you’ll treat every interaction like the beginning of a long-term relationship.
Qualify, pitch, and close partner relationships. You’ll lead discovery calls, understand what the organization needs, and translate Solace into a clear, compelling “why now.”
Document learnings, establish repeatable processes, and work with internal stakeholders to turn partnership motion into something scalable.
Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
Coordinate tightly with internal teams (product, ops, marketing, clinical) to ensure partner onboarding is smooth, expectations are set, and referrals are treated appropriately
Track performance and momentum. You’ll maintain clean CRM hygiene, report on pipeline health, and build an instinct for what’s working, what isn’t, and why.
Represent Solace externally with clarity and conviction. Patient organizations are mission-driven, and you need to show up with respect, urgency, and real follow-through.
What You Bring to the Table
A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.
Comfort with ambiguity and a refined palate for controlled chaos.
Strong interpersonal instincts. You can build trust quickly, ask sharp questions, and read a room.
A builder’s mentality. You don’t need a playbook to start, you figure out what you need to do to win.
Excellent written and verbal communication skills. You can be persuasive without being pushy, and crisp without being cold.
High attention to detail. Partnerships fail in the seams; you don’t.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].
