Solace Logo
Provides patient advocacy and healthcare navigation services, helping individuals and families manage complex medical journeys.

About Solace

Founded in 2022, we offer patient advocacy and healthcare navigation services. Our advocates are doctors, nurses, community health workers, and healthcare administrators. We help individuals and families understand benefits and costs, manage complex diagnoses, hospitalizations, and chronic illnesses within the US healthcare system.

Our advocates make phone calls, coordinate with medical teams, and work to get necessary treatments and approvals. Medicare covers our services nationwide, and we partner with payers like United Healthcare, Humana, Aetna, and Wellcare.

We have helped over 200,000 patients and earned more than 18,000 5-star reviews. We achieve 98% better clinical outcomes and 98% of people feel better about their loved one’s care. You can reach our advocates by video, phone, text, or email.

Mission & Values

Our mission is to help patients, improve healthcare results, and bring humanity back to the US healthcare system. We prioritize human dignity over profit, focusing on measurable outcomes. We also aim to increase medical literacy through our network of compassionate experts.

Our core values include making everything we build functionally beautiful. We focus on quality conversations and getting things done asynchronously – we call it an “anti-meeting culture.” We see feedback as a gift, helping us continuously improve. We also have a bias toward action, encouraging employees to implement ideas and fix problems quickly.

Team & Culture

We are an early-stage startup with 51 to 200 employees. Our team is mostly remote, though some roles require a hybrid presence in Redwood City, CA.

Our culture is mission-driven, fast-paced, and high-output. We value urgency, precision, and impact. We foster a collaborative environment and are committed to continuously learning from our results.

Benefits & Perks

We offer a collaborative, remote-first culture. Our roles are often high-impact with visibility across the organization, giving you opportunities for growth as our team and operations expand.

You’ll be part of a mission-driven team dedicated to changing the future of healthcare.

Frequently Asked Questions

What products or services does Solace offer?

Solace provides patient advocacy and healthcare navigation services. Advocates assist individuals with understanding benefits, managing costs, navigating complex diagnoses, hospitalizations, and chronic illnesses. They also support families caring for loved ones.

What is Solace's work culture like?

Solace operates as an early-stage, mission-driven startup. The culture is often described as fast-paced, valuing urgency, precision, and impact. The company emphasizes functional beauty, an anti-meeting culture focusing on asynchronous accomplishments, and a bias toward action. Feedback is considered a gift, and there is a focus on collective accountability.

What benefits does Solace offer to its employees?

Solace offers a collaborative, remote-first culture. Employees have the opportunity for high-impact roles with visibility across the organization and growth as the team and operational foundations scale. The company is mission-driven and focused on changing the future of healthcare.

When was Solace founded?

Solace was founded in 2022.

What industries and sectors does Solace specialize in?

Solace is active in the Patient Advocacy, Medicare, Medicaid, Health Care Navigation, and Employer Benefits markets.

How many people work at Solace?

Solace has 51-200 employees.

Where does Solace hire?

Solace hires in 🇺🇸 United States.

Is Solace hiring?

Yes! Solace is actively hiring with 15 open remote jobs available now.

Does Solace hire for remote and work from home roles?

Yes, Solace is a remote-first company.

What is Solace's website?

Solace's website is solace.health .

Where to find Solace on social media?

You can find Solace on LinkedIn .

15 remote jobs at Solace

Explore latest remote opportunities and join a team that values work flexibility.

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