Job description
Description
Syrve is a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 10.000 customers worldwide and counting.
We’re looking for an experienced and relationship-driven Key Account Manager to manage and grow partnerships with our clients across the MENA region. You’ll be the main point of contact for key accounts — ensuring client satisfaction, identifying opportunities for business growth, and helping clients get the most value from our products and services.
Requirements
What You’ll Do
Build and maintain long-term relationships with key clients, acting as a trusted partner.
Lead regular meetings and negotiations to review performance, discuss needs, and explore new collaboration opportunities.
Identify client challenges and propose tailored solutions to improve their business results.
Coordinate internal specialists, delegate tasks, and ensure timely, high-quality delivery.
Monitor ongoing projects, prepare account performance and financial reports.
Promote additional products and services, driving upsells and cross-sells.
Maintain high-quality communication, ensuring transparency and responsiveness.
What We’re Looking For
More than 2 years of experience in Account Management, Client Success, or Business Development.
Experience in upselling, client retention and relationship management.
Excellent communication, presentation and negotiation skills.
Strong analytical mindset with experience using Excel, CRM, or reporting tools.
Fluent in English
Fluent in Russian
Self-motivated, structured, and comfortable working in a dynamic, multicultural environment.
Nice-to-have
Basic understanding of SDLC
Previous experience in HoReCa(in operational or administrative roles)
What You’ll Gain
The opportunity to work with top clients in a fast-growing international company.
A key role in driving client success and business growth in the MENA region.
A collaborative team environment where initiative and client focus are highly valued.
We Offer
Engaging work environment with highly qualified specialists.
Opportunities for professional development and career growth.
Competitive paid time off and paternity leave.
The chance to work in an international company with a diverse team.
Compensation for English language course.
Comprehensive health insurance coverage.
Flexible remote work options.
