Job description
Position Summary
As an Onboarding Compliance Analyst (KYC) at Tipalti, you will play a dual role: ensuring regulatory compliance and delivering a seamless, positive experience for our customers during their onboarding journey. By combining analytical rigor with customer empathy, you’ll help clients get up and running quickly and confidently—without compromising on trust or compliance.
Sitting within the Customer Onboarding team, you’ll act as both a compliance expert and a customer advocate, ensuring our clients feel supported and guided throughout the process.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.
In this role, you will be responsible for:
- Customer-Centric Onboarding & Due Diligence
- Review and validate documentation for new customer applications while keeping customer experience at the forefront.
- Conduct holistic business evaluations using in-house tools and external research, balancing compliance requirements with client needs.
- Risk Assessment & Monitoring
- Own end-to-end decision-making on approvals, ensuring both regulatory compliance and timely customer onboarding.
- Perform periodic reviews of accounts with a proactive, customer-first approach to communication and resolution.
- Collaboration & Stakeholder Engagement
- Partner with Customer Onboarding Managers to deliver a smooth, consultative onboarding journey for clients.
- Communicate clearly and empathetically with customers and internal stakeholders to resolve documentation or process gaps.
- Continuous Improvement & Innovation
- Identify ways to reduce friction in the KYC process while maintaining compliance rigor.
- Leverage automation, data insights, and feedback loops to improve speed, accuracy, and customer satisfaction.
About you
- 2+ years of experience in KYC, AML, compliance, risk analysis, or fraud prevention (fintech or banking experience strongly preferred).
- Experience with KYC tools/databases (WorldCheck, LexisNexis, Actimize) is a plus.
- Strong critical thinking and decision-making skills—able to balance compliance obligations with a customer-first mindset.
- Proven ability to communicate complex compliance requirements in a clear, customer-friendly way.
- Excellent attention to detail and ability to prioritize in a fast-paced, customer-facing environment.
- Curious, proactive, and resilient—thrives at the intersection of compliance and customer success.
Our benefits package includes:
- Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
- Competitive salary and stock options
- Matching 401K
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
- Maternity, Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit, snacks & drinks in office
- Phone/internet allowance
- Regular company-wide social events
- Multiple ERG groups celebrating our diversity and creating an inclusive culture
#LI-Hybrid
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it” - a mission to which we are constantly committed.
Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice | Tipalti
www.tipalti.com/privacy/job-candidate-privacy-notice/
