Job description
Togather started life as Feast It, in 2017, as a booking platform for people to book street food caterers for their birthday parties and weddings. Since then, we have grown to become the UK’s biggest events platform as Togather for food, drink, venues, photographers and so much more.
We’re here to help people make amazing memories on some of the biggest and best days of their lives. Whether they’re planning the whole-company summer party, hosting an epic dinner party, or running an entire festival, we can – and do – help with all of it.
None of this would be possible without our amazing community of partners, who we handpick from across the country.
We’ve worked with everyone from Amazon, Nike, and London Pride, to Tom Cruise, Star Wars, and Taylor Swift. Within the office, we recently came #7 in the Startups 100 Awards and have been named in the top 15 in Tempo’s 50 Best Places To Work. Our team truly love and care about what they do, which makes working here that much easier.
The Role:
We’re looking for a Operations Manager or Senior Operations Manager to put operations at the centre of Togather’s growth - driving efficiency, outcomes, and revenue in an automated and AI-native way.
Reporting to the Operations Director, you’ll be hands-on with our systems and processes, helping embed AI and automation across the commercial engine. You’ll own Salesforce day-to-day, manage our automation stack, and ensure that sales and marketing teams can spend their time where it counts - with clients.
This is a high-impact role where you’ll help shape the way we scale while working closely with senior members of the Ops, Data, and Marketing teams.
The role will involve:
- Owning Salesforce CRM day-to-day: workflows, reporting, and adoption.
- Embedding automation and AI into commercial processes (pipeline, tendering, reporting).
- Safeguarding revenue through accurate handovers, invoicing, and supplier onboarding.
- Procuring and managing commercial tooling; supporting the 2026 sales stack migration.
- Documenting systems and processes for scale and continuity.
We’re looking for someone ambitious, analytical, and motivated to make operations a growth engine. As a guide, the ideal person will have:
- 4–6 years’ experience in Operations (Sales Ops, Marketing Ops, or GTM Ops).
- Hands-on Salesforce experience (configuration, workflows, reporting).
- Experience with automation & AI tooling (Zapier, OpenAI, Clay, Cognism, Apollo, or similar).
- Strong organisational skills and ability to juggle multiple systems and processes.
- A proactive, problem-solving mindset with a drive to challenge the status quo.
- Excitement for AI-enabled operations and Togather’s mission.
Nice to have (but not essential):
Broader data skills (forecasting, reporting, data architecture).
Experience revenue forecasting and using data to model market size, user share of wallet, and GTM lead-times
Exposure to CS tooling (Front, Aircall).
Experience with procurement and vendor management.
Risk Management and Quality Management an additional bonus
Hybrid working - 3 days in the office
Generous holiday allowance; 25 days (including a Christmas Closure) + bank holidays
Enhanced Pension through salary sacrifice
Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more
Partnership with Code app: Significant discounts in a lot of London’s best restaurants, bars and more
Enhanced Mat & Pat leave
Free coffee, beer, pizza and an overly stocked snack cupboard in the office
Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year)
A shiny new MacBook to work on
Loads of invites to food-industry events (yes they do usually have free food)
Dog-friendly office
